Mocka New Zealand is no longer an active Feefo customer
Displaying all 32,583 reviews
Trusted Customer
3 years ago
I would recommend them quick delivery but needs too improve instructions other than that absolutely perfect i love my purchase
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you for taking the time to write about your experience and thank you for shopping with Mocka!
Product reviews
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you for taking the time to give your feedback. We really appreciate it
Date of purchase: 15/09/2022
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Trusted Customer
3 years ago
Fast shipping and regular updates provided. Excellent service.
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you for the wonderful review and for taking the time to share your feedback with Mocka. Our priority is customer service, and we are ecstatic that we met that mark!
Product reviews
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you for taking the time to give your feedback. We really appreciate it.
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you for taking the time to give your feedback. We really appreciate it.
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you for taking the time to give your feedback. We really appreciate it.
Very disappointing. There was 25% off which is why i ordered, said it was on back order. But appeared very next day on the site with discount. Will not be dealing with Mocka again
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
As communicated previously, we believe we have taken all reasonable steps to address your concerns. Regrettably pre-order items are not included in sales. We appreciate all customer feedback, as it helps us to improve our processes and deliver a better customer experience.
KL
Kerry Leary
3 years ago
Still think this is unfair. Will not be dealing with Mocka again. Please remove me from emailing list. Thanks
Product reviews
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you for letting us know about this. Your feedback helps us get better.
KL
Kerry Leary
3 years ago
Nil
Date of purchase: 14/09/2022
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AA
Alishia Alberts
3 years ago
What Alishia Alberts said about Mocka New Zealand:
Best service and great quality product
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you for the 5-stars! Hope to see you again soon!
Product reviews
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you for taking the time to give your feedback. We really appreciate it
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you for taking the time to give your feedback. We really appreciate it
Date of purchase: 10/09/2022
0
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BL
Bei Liang
3 years ago
What Bei Liang said about Mocka New Zealand:
The products I purchased lost 2 screw base when I received that. But you already shipped them for me. Thanks.
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you so much for taking the time to share your thoughts about Mocka
Product reviews
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you for taking the time to write about your experience and thank you for shopping with Mocka!
Date of purchase: 14/09/2022
0
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VG
Vicki Groufsky
3 years ago
What Vicki Groufsky said about Mocka New Zealand:
It was delivered very quickly and I loved the product thankyou Mocka 😊
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
We would just like to thank you for taking the time to write this review. We love to hear feedback like this.
Product reviews
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you for the 5-stars! Hope to see you again soon!
The online ordering is good, logistic is bad (take 3 separate deliveries over 3 weeks to deliver the full order). After service in regards to damage is good, but again it takes a long time for...
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Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Sorry to hear your experience was less than 5-stars. Thank you for letting us know about this. Your feedback helps us get better.
Product reviews
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thanks for your feedback, we appreciate it!
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thanks for your feedback, we appreciate it!
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Thank you, your feedback is very important to us!
Mocka Customer Service NZ
Mocka New Zealand
3 years ago
Sorry to hear about this. We would like the opportunity to investigate your feedback further. Please could you contact us at hello@mocka.co.nz if you still need assistance and We’ll work with you to resolve any issues as quickly as possible
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
