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Mocka Reviews

https://www.mocOLDka.com.au

Service

ratings over the past year

Displaying all 524 reviews

Trusted Customer

7 years ago

Date of purchase: 05/09/2017

Delivery was fast. Products are exactly the way they look in the photos. Amazing quality, the chairs hold a lot of weight. Cupboard doors open and close well, cubes are very sterdy.

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Trusted Customer

7 years ago

Date of purchase: 01/09/2017

Great product and service

Quick cheap delivery. Easy assembly with great, easy to follow instructions.

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Trusted Customer

7 years ago

Date of purchase: 30/08/2017

What Trusted Customer said about Mocka:

Product great but customer service terrible

Customer service, communication & a care factor for your customers

Mocka Customer Service AU

Mocka

7 years ago

Hi Nada,

Many thanks for taking the time to provide feedback.

We do understand there was an issue with your Desk and once replacement parts were sent, this was exacerbated by delivery issues.

While this was a frustrating experience, this certainly was not our intention - for this we cannot apologise enough.

We are constantly looking for ways to improve our products and service and we will definitely pass this on.

Kind Regards,

Mocka Customer Service

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Trusted Customer

7 years ago

Date of purchase: 28/08/2017

What Trusted Customer said about Mocka:

i first recieved the wrong order. then it was corrected 3 weeks later. very slow.

Mocka Customer Service AU

Mocka

7 years ago

Hi Bianca,

Thank you for your review, we appreciate your feedback. We are constantly looking for ways to improve our products and service and we will definitely pass this on.

The Mocka Customer Service Team.

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Trusted Customer

7 years ago

Date of purchase: 28/08/2017

Prompt and efficient

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Trusted Customer

7 years ago

Date of purchase: 24/08/2017

Great service and product

- Easy online purchase - Quick delivery - Quality product at much lower price point than competitors - Polite knowledgeable customer service personnel on phone when I called to ask about missing...

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Trusted Customer

7 years ago

Date of purchase: 23/08/2017

Great price and great service!

Shadow boxes were a great price, arrived quickly and great quality. Have bought from Mocha previously and wouldn't hesitate to do again. Excellent service!

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Trusted Customer

7 years ago

Date of purchase: 23/08/2017

Very happy customer!

I love the Piccolo kids teepee I brought. It was exactly as per the product description and I couldn't believe how quickly it was delivered. Thank you!

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Trusted Customer

7 years ago

Date of purchase: 23/08/2017