Good at taking money but the customer service is awful. I queried if joining instructions had been sent to candidates last week and I've still not received an answer, despite 4 emails being sent.
Eleni
Mintra
3 years ago
Thank you for purchasing from Mintra and we apologise for the issue you have raised about our technical support service. We have investigated the communications log and can see there was a delay in replying to one of your emails and we have confirmed that your query has since been fully resolved. Please accept the discount code we have sent you as some compensation and if we can assist with anything else, please do not hesitate to get in touch.
Product reviews
Eleni
Mintra
3 years ago
Thank you for purchasing from Mintra and we apologise for the issue you have raised about our technical support service. We have investigated the communications log and can see there was a delay in replying to one of your emails and we have confirmed that your query has since been fully resolved. Please accept the discount code we have sent you as some compensation and if we can assist with anything else, please do not hesitate to get in touch.
Date of purchase: 04/07/2022
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CO
Corey
Feefo Verified
Lloydminster AB Canada
3 years ago
What Corey said about Mintra:
The course was very good and the online help was very fast
Eleni
Mintra
3 years ago
That is fantastic Corey, we are thrilled to see that you found your experience with us pleasant!
Product reviews
Eleni
Mintra
3 years ago
Thank you so much for the excellent review!
Date of purchase: 06/07/2022
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Trusted Customer
Feefo Verified
3 years ago
Yes, I'd definitely recommend.
Eleni
Mintra
3 years ago
WOW thank you so much for the amazing review and comments, we are thrilled you enjoyed your training with us.
Product reviews
Eleni
Mintra
3 years ago
We love to see that you found your course useful for your job and safety!
Date of purchase: 30/06/2022
1
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BR
Brighton
Feefo Verified
Tamilnadu, india
3 years ago
What Brighton said about Mintra:
Audio videos are very clear to understand, but better to explain more for assessment. Thank you
Eleni
Mintra
3 years ago
Thank you Brighton for your great review and for the feedback, I will be sure to pass your feedback to our content team.
Product reviews
Eleni
Mintra
3 years ago
Thank you for the great review!
Date of purchase: 06/07/2022
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RO
Robert
Feefo Verified
3 years ago
What Robert said about Mintra:
Yes I thought the service from mintra was first class I will purchase from them again
Eleni
Mintra
3 years ago
WOW, Robert, we are delighted to see you enjoyed your experience with us.
Product reviews
Eleni
Mintra
3 years ago
That is amazing to hear, we love to see that you found your course insightful and useful!
Date of purchase: 30/06/2022
1
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JR
JAI RAMESH
Feefo Verified
3 years ago
What JAI RAMESH said about Mintra:
very good service
Eleni
Mintra
3 years ago
Thank you, Jai for the excellent review and amazing feedback!
Product reviews
Eleni
Mintra
3 years ago
We are thrilled to see you have enjoyed your safety training.
Date of purchase: 22/06/2022
1
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NA
Natalia
Feefo Verified
3 years ago
What Natalia said about Mintra:
Tak tak tak
Eleni
Mintra
3 years ago
Thank you for the excellent review!
Product reviews
Eleni
Mintra
3 years ago
We really appreciate the feedback, we are delighted you had a pleasant Mintra experience with us!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.