prompt delivery and arrived in tact, I couldn't find information on your site for international…
prompt delivery and arrived in tact, I couldn't find information on your site for international returns so I had to call you, it also cost me 30 Euros to send back my boots which means I am more...
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Mint Velvet
Mint Velvet
13 years ago
Thanks for your feedback on the service you have received. I'm sorry you were unhappy with the item your ordered, and had to pay 30 euro to return them. At present, we do not offer free returns from Ireland, but it's invaluable to receive feedback like this from our customers to see if we should change this in the future.
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Trusted Customer
Feefo Verified
13 years ago
Always delivered on time with excellent packaging
Always delivered on time with excellent packaging
Mint Velvet
Mint Velvet
13 years ago
Thanks for your feedback and sorry that you ended up returning your purchase.
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Trusted Customer
Feefo Verified
13 years ago
Most impressive aspect was the efficiciency of ordering and delivery. The presentation box that clothes…
Most impressive aspect was the efficiciency of ordering and delivery. The presentation box that clothes were delivered in set Mint Velvet apart from the competition. Felt like a premium...
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Trusted Customer
Feefo Verified
13 years ago
Excellent products, service and Web site. My Favourite brand!
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Trusted Customer
Feefo Verified
13 years ago
great service
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Trusted Customer
Feefo Verified
13 years ago
Perfect !
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Trusted Customer
Feefo Verified
13 years ago
Have bought online before. Good website & good service.
Have bought online before. Good website & good service.
Mint Velvet
Mint Velvet
13 years ago
Thank you for your feedback, we have found that this fabric does wash well when tested. But, if your top does not wash very well please feel free to contact customer services and we will be more than happy to help you.
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Trusted Customer
Feefo Verified
13 years ago
Excellent service and love the clothes
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Trusted Customer
Feefo Verified
13 years ago
Great communication on the delivery time point. I wish all on line ordering went that…
Great communication on the delivery time point. I wish all on line ordering went that smoothly.
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Trusted Customer
Feefo Verified
13 years ago
Very quick delivery, great customer service department and returns process very easy.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
