All fine once folk go back to me, tried a few times to get through and eventually left a message with a good person who followed the call up and got the correct adviser who had been emailing me back,...
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Trusted Customer
Feefo Verified
8 months ago
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Trusted Customer
Feefo Verified
8 months ago
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Mrs P Northam
Feefo Verified
8 months ago
What Mrs P Northam said about MINI Insured Warranty:
Attention to renewal communication required
The service I got from Harry at the telephone was excellent - the 3 rating refers to the fact that as a long term customer I did not get the usual letter inviting me to renew my policy. When I went...
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Nicole
MINI Insured Warranty
8 months ago
Good afternoon, Mr Mrs Northam, thank you for your review, we appreciate all feedback. I do apologise that you’ve not received the high level of service we aim to provide. I can confirm I have today resent your postal documents, please allow 10 working days for these to reach you. If you have any further queries please don't hesitate to contact us on 0345 641 9790 or at bmwwarrantysales@allianz-assistance.co.uk. Kind Regards, Nicole, Senior Coordinator.
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Ms J Swain
Feefo Verified
8 months ago
What Ms J Swain said about MINI Insured Warranty:
Good service warranty at a fair price
Very easy on telephone
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Trusted Customer
Feefo Verified
8 months ago
Good start but still awaiting follow-up
Very easy. The company is obviously set up to get the money.
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Mr D Howell
Feefo Verified
8 months ago
What Mr D Howell said about MINI Insured Warranty:
Very helpful.
Because I didn’t receive a reminder to renew I phoned and spoke to a lady who was very helpful.
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MG
Mrs E Gilmartin
Feefo Verified
8 months ago
What Mrs E Gilmartin said about MINI Insured Warranty:
Professional and very helpful
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Trusted Customer
Feefo Verified
8 months ago
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MG
Mr R Godwin
Feefo Verified
8 months ago
What Mr R Godwin said about MINI Insured Warranty:
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.