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Minerva Hearing Reviews

http://minervahearing.co.uk
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ratings over the past year

Minerva Hearing is no longer an active Feefo customer
Displaying all 51 reviews
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Fiona Evans
5 years ago
Date of purchase: 05/08/2019
What Fiona Evans said about Minerva Hearing:
Excellent service
Daughter required moulded ear plugs for competitive swimming. Excellent service (within 2 days we had had them made - brilliant!). Many thanks. Would definitely recommend.
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RD
Richard Dampier
5 years ago
Date of purchase: 28/08/2019
What Richard Dampier said about Minerva Hearing:
Mi Bike ear plugs failed due to water ingress
Initial service was very good but when my Mi Bike ear pieces failed due to water ingress after 12 months I did not expect to have to pay what I paid for a replacement set.
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Pernille
Minerva Hearing
5 years ago
Dear Richard, I am sorry that your experience with us didn't quite match your expectations. Thank you for bringing this to our attention. We'll strive to do better. Unfortunately, ear wax is very individual and that is why we always recommend to our customers to look after their products. Testing in our lab confirmed both ear pieces have failed due to moisture ingresses which is a result from the product not being left to dry out properly. As this is not covered by our warranty policy we have offered a brand new pair with a very special price and I hope that you will be satisfied with it. If you still feel disappointed with our product please contact us on 0800 4714718 and we will try to resolve this for you.
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Trusted Customer
6 years ago
Date of purchase: 22/03/2019
Pleasant customer journey.
Good service provided - time was taken for me to have a personal appointment where I could choose the right product and discuss any concerns I had.
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MH
Minerva Hearing
6 years ago
Date of purchase: 07/03/2019
What Minerva Hearing said about Minerva Hearing:
The original ear impressions had to be done three times before a usable set was made. The completed plugs were sent to the wrong address. Having said that, Minerva tried hard to put things right...

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MH
Minerva Hearing
6 years ago
Date of purchase: 25/03/2019
What Minerva Hearing said about Minerva Hearing:
Good service, good product. Can't ask for more
Good personal service, including after-sales, and they always turn orders around quickly. Mi-Performer Pros sound just about perfect.
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MH
Minerva Hearing
Penarth
6 years ago
Date of purchase: 20/11/2018
What Minerva Hearing said about Minerva Hearing:
Comfortable and effective to wear.
They are very helpful and, relatively local the where I live, which makes using them all the easier that some alternative providers. The earplugs are very comfortable even with a tight fitting...

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MH
Minerva Hearing
6 years ago
Date of purchase: 24/10/2018
What Minerva Hearing said about Minerva Hearing:
Easy to talk to. explained what I wanted and they help me achieve that
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MH
Minerva Hearing
6 years ago
Date of purchase: 29/10/2018
What Minerva Hearing said about Minerva Hearing:
Excellent
Very professional Ear plugs were made in 4 days
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MH
Minerva Hearing
Worcestershire
6 years ago
Date of purchase: 14/09/2018
What Minerva Hearing said about Minerva Hearing:
Good product and price. Service issues.
The order process via the website was straightforward and the price, with the discount on offer, was competitive. Finding a mutually convenient date to have my ear mouldings made at the most...

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MH
Minerva Hearing
6 years ago
Date of purchase: 26/09/2018
What Minerva Hearing said about Minerva Hearing:
Great, thanks
Always helpful customer service, very knowledgeable about different mould types.
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About Minerva Hearing
Minerva Hearing is the longest established custom hearing product specialist in Europe with more than 8 million custom ear pieces produced. To provide the ultimate service we put you first by offering the highest levels of customer quality and service. This together with our quality products at competitive prices helps you buy with confidence . Come to Minerva Hearing to Preserve your valuable hearing, Enhance your Audio Experience and Protect against harmful noise levels. Your hearing is a vital sense which you need to look after for your Work and Leisure lifestyle choices.
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02920 837330
Eastgate Business Park, Wentloog Avenue, Cardif, Monmouthshire, CF3 2EY, United Kingdom
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About Minerva Hearing
Minerva Hearing is the longest established custom hearing product specialist in Europe with more than 8 million custom ear pieces produced. To provide the ultimate service we put you first by offering the highest levels of customer quality and service. This together with our quality products at competitive prices helps you buy with confidence . Come to Minerva Hearing to Preserve your valuable hearing, Enhance your Audio Experience and Protect against harmful noise levels. Your hearing is a vital sense which you need to look after for your Work and Leisure lifestyle choices.