When I placed the order there was a 20% discount promotion. Although I am certain I put the relevant discount code in it charged me full price, which I didn’t notice until I got the confirmation. I...
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Mia Tui Customer Service
Mia Tui
1 month ago
Hello,
It's wonderful to hear about your positive experience with our customer service team. We appreciate you taking the time to share your feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
5 Star would give more if possible. Any issues are dealt with straight away and deliveries often arrive next day. This company is an excellent example of how customer service should be. The staff...
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Mia Tui Customer Service
Mia Tui
1 month ago
Hello,
We are so pleased to hear about your positive experience! It's wonderful to know that our team's efforts to provide excellent customer service and efficient deliveries are so appreciated. We truly value your feedback and are delighted that you consider us an excellent example of customer service.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
1 month ago
Hello,
We are so pleased to hear that you are enjoying your Multi Purpose Case and that it has become a valuable addition to your Mia Tui collection. It's wonderful to know that it's helping you keep your essentials organised and easily accessible, and that you find it so simple to move between your bags. We appreciate you sharing your positive experience with us.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
1 month ago
Hello,
We are so pleased to hear about your wonderful experience with Mia Tui! It's fantastic that you find our customer service to be 5 stars plus and that your purchases are often delivered next day. We're delighted you appreciate the quality and vegan-friendly nature of our bags, and that the extensive choice of styles suits your needs for all occasions. It's great to know our travel bags, including the airline compliant ones, and their practical interior features, such as organised pockets and security elements, make finding your items easy and save you time. We're also happy you enjoy our discounted bundles and limited editions. Thank you for your lovely feedback!
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Always fast delivery & any issues are dealt with quickly.
Mia Tui Customer Service
Mia Tui
1 month ago
Hello Shirley Rose,
Thank you for taking the time to leave such a positive review. We are delighted to hear that you find our delivery service to be fast and that any issues you may have encountered are dealt with quickly. We truly appreciate your feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
1 month ago
Hello Shirley Rose,
We're so pleased to hear that the Fabric Adjustable Straps match your bag perfectly and give it a whole new look! We appreciate you sharing your positive experience.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
1 month ago
Hello Shirley Rose,
We are so pleased to hear how much you love your Taylor bag! It's wonderful that you find it to be the perfect size for everyday use and that the pockets are so helpful for keeping your things organised. We're delighted that you've chosen to add three to your collection in different colours!
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Fantastic top class service. I cannot fault this company for their personalised service and excellent communication. I recommend Mia Tui 100%.
Mia Tui Customer Service
Mia Tui
1 month ago
Hello,
We are so pleased to hear that you received fantastic, top-class service and that you were impressed with our personalized approach and communication. Thank you for your enthusiastic recommendation.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
1 month ago
Hello,
It's wonderful to hear that our packing cubes have been such a game-changer for your travels and festivals! We're so pleased you love the oyster/tan colour and find them classy and stylish. It's fantastic that you've found such practical uses for them, and we appreciate you sharing your experience. We look forward to helping you choose your next set!
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
1 month ago
Hello,
Thank you for your wonderful feedback! We're delighted to hear that you love your new matching travel bags and that the internal pockets are helping you stay organized. It's great to know you're finding them so useful for your makeup, hair accessories, and toiletries. We're also pleased you feel it was a bargain from the Outlet and that you appreciate the contrasting tan zips. We truly value your custom and are so happy you are very happy with your purchase.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Really easy to use website and very fast delivery, excellent service.
Mia Tui Customer Service
Mia Tui
1 month ago
Hello,
Thank you for your wonderful feedback. We are so pleased to hear that you found our website easy to use and that our delivery service was fast and excellent.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello Pam,
Thank you for your kind words! We're delighted to hear that you found our website easy to use and that your order arrived quickly. We appreciate your business.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
1 month ago
Hello Pam,
Thank you for your wonderful feedback! We're so pleased to hear that you found our website easy to use, and that you are happy with the choice and quality of your Set of 3 Packing Cubes + Laundry Bag. We appreciate you choosing Mia Tui.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
1 month ago
Hello Pam,
Thank you for your wonderful feedback! We're so pleased to hear you're happy with the quality and appearance of your Set of 3 Packing Cubes + Laundry Bag.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Date of purchase: 25/05/2026
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Feefo Verified
1 month ago
Good service
Mia Tui Customer Service
Mia Tui
1 month ago
Hello,
Thank you for your 5-star review! We're delighted to hear you had a positive experience with us.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
1 month ago
Hello,
We are so pleased to hear that you love your Oxford Folding Backpack and that it's proving to be a great choice for your holidays! It's wonderful to know you're a returning customer and that you've chosen to add another colour to your collection.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello Kim,
Thank you for your fantastic feedback! We're so pleased to hear that you had an excellent experience with our communication and that your delivery was fast. We appreciate you choosing Mia Tui Ltd.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
1 month ago
Hello Kim,
Thank you for your lovely feedback on the Sydney backpack. We are so pleased to hear that you find it to be well-made and perfect for both work and travel. It's wonderful to know that you're a returning customer and that you continue to be impressed with the quality and the range of colours available across our Mia Tui bags.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
1 month ago
Hello Kim,
Thank you for your review. We are delighted to hear you are pleased with the quality and vibrant colours of your new compression packing cubes and that you are confident they will be perfect for your needs.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Kept informed of expected -timely - delivery. The bag was well packaged
Mia Tui Customer Service
Mia Tui
1 month ago
Hello Lynne Tuddenham,
We're so pleased to hear that you were kept informed of the expected delivery time and that your order arrived well packaged. We appreciate you taking the time to share your positive experience.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
1 month ago
Hello Lynne Tuddenham,
It's wonderful to hear how much you're enjoying your new Zara bag! We're so pleased you love the light colour, quality, and thoughtful features like the coloured lining, pockets, and elasticated key holder. It's also great to know you appreciate the versatility of having both strap options for different occasions. Thank you for choosing Mia Tui.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Prompt and efficient delivery, quickly dispatched within the time frame promised
Mia Tui Customer Service
Mia Tui
1 month ago
Hello,
We are so pleased to hear that your order was delivered promptly and efficiently, and that it was dispatched within the time frame we promised. Thank you for your valuable feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
1 month ago
Hello,
We are so pleased to hear you love your second Kirsty bag and that you chose a darker colour! Thank you for your continued custom.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.