Excellent service. Very friendly and helpful company.
Mia Tui Customer Service
Mia Tui
1 day ago
Hello Margaret Buckley,
We are so pleased to hear you found our service excellent and our team friendly and helpful. Thank you for taking the time to share your positive experience with Mia Tui Ltd.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
1 day ago
Hello Margaret Buckley,
We are so pleased to hear that you find the Isobel bag to be well-made and practical. It's wonderful to know that the pockets are helping you stay organised. Thank you for your recommendation.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Always had a 5* service and have used this company for many years now.
Mia Tui Customer Service
Mia Tui
1 day ago
Hello,
We are so pleased to hear about your consistently excellent experiences with our service over many years. We truly value your long-standing custom.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
1 day ago
Hello,
It's wonderful to hear how much you love the Isobel bags and how handy you find them! We truly appreciate your continued custom.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
1 day ago
Hello,
Thank you for your feedback. We are pleased to hear that you found the exchange process to be straightforward and without any issues.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello Marie Raistrick-taylor,
We are so pleased to hear that your experience with our delivery service was a positive one. We always aim to get your orders to you as quickly as possible.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
1 day ago
Hello Marie Raistrick-taylor,
It's wonderful to hear that you're a returning customer and that your Maya bag has accompanied you on such incredible journeys! We're delighted you love the quality and are excited to hear you're looking forward to many more adventures with your new bags for your birthday.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Date of purchase: 11/04/2026
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Trusted Customer
Feefo Verified
21 days ago
I have used this service before and been quite happy. Any problems and someone speaks to you from the phone, not a robot.
Mia Tui Customer Service
Mia Tui
1 day ago
Hello,
We're so pleased to hear you've had a positive experience with our service and that you appreciate our approach to customer support. It's wonderful to know that our team's responsiveness has been helpful.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
1 day ago
Hello,
We're so pleased to hear that you find the Expander-LITE Deluxe and its packing cubes roomy and sturdy. It's wonderful that you're looking forward to using them on your trips.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Date of purchase: 11/04/2026
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CA
Carole
Feefo Verified
GBR
21 days ago
What Carole said about Mia Tui:
Best customer service I know. Always ready to help!
Mia Tui Customer Service
Mia Tui
1 day ago
Hello Carole,
We are so pleased to hear about your positive experience with our customer service team. It's wonderful to know they were able to assist you effectively.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
1 day ago
Hello Carole,
Thank you for your lovely review! We're so pleased to hear how much you're enjoying the vibrant strap and how well it complements your new hot pink Isobel.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
1 day ago
Hello Carole,
We are so pleased to hear you are absolutely fabulous with your new hot pink Isobel! It's wonderful to know you love it and that you have a collection of Mia Tui bags. We appreciate you sharing how the Isobel is a little tardis, compact with lots of room and organisation.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Always good service. Polite and friendly staff. A replacement bag was sent to me to check if the fabric quality was the same and a prepaid envelope. It was the same.
Mia Tui Customer Service
Mia Tui
1 day ago
Hello,
We are so pleased to hear about your positive experience! It's wonderful to know that our staff were polite and friendly, and that the service you received was good. We appreciate you taking the time to share your feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
1 day ago
Hello,
We appreciate you taking the time to share your feedback on the Lottie bag. It's wonderful to hear how much you love this style and that you've collected several over time; we are sorry to hear that your newest Lottie in black did not meet your expectations. We understand your preference for the fabric on your original bag and that the newer material has impacted your experience with the bag's usability and appearance. We hope that we can continue to provide you with products you enjoy.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello,
Thank you for your wonderful feedback! We're so glad to hear you had a positive experience with our delivery service and appreciate your recommendation.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
100% recommend this company. From ordering to delivery was 2 days!
Communication every step of the way too.
Mia Tui Customer Service
Mia Tui
1 day ago
Hello Claire Cooper,
We are so pleased to hear that you had such a positive experience with us, from ordering right through to delivery. It's wonderful to know that our communication throughout the process met your expectations. Thank you for your recommendation.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
1 day ago
Hello Claire Cooper,
We're so pleased to hear that the Emma is exactly what you were looking for! It's wonderful that it's the perfect size for your essentials and even a water bottle, and that you're finding the crossbody style comfortable and convenient for keeping your hands free. We're also delighted that you love the beautiful colour and find the bag to be well made. Thank you for your lovely feedback.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Hello,
We're delighted to hear that your order arrived within the expected timeframe! Thank you for sharing your positive experience.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
1 day ago
Hello,
Thank you for your wonderful review! We're so glad you're enjoying your Bag Charm. We appreciate you taking the time to share your positive experience with us.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Mia Tui Customer Service
Mia Tui
1 day ago
Hello,
Thank you for your wonderful review! We're so glad to hear you're happy with your Large Chelsea. We appreciate you taking the time to share your experience with Mia Tui Ltd.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Service was excellent, fast delivery too and good customer service
Mia Tui Customer Service
Mia Tui
1 day ago
Hello,
We are so pleased to hear you had such a positive experience with our service. Thank you for your kind feedback regarding the delivery and customer service.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
Product reviews
Mia Tui Customer Service
Mia Tui
1 day ago
Hello,
Thank you for your feedback. We're so pleased to hear you are happy with the straps and that they complement your bag so well.
Kind regards,
Mia Tui Customer Service
Mia Tui Ltd
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.