I reordered based on a previous order.
I was expecting the same quality. The paper supplied was much lower in quality.
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Trusted Customer
Printivity Verified
1 year ago
A promising new relationship comes to an abrupt end
I spent months completing a booklet project using Printivity’s templates and quote calculator. I was pleased with the organized purchasing process and the customer service I received when I contacted...
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Alix
Printivity
1 year ago
Unfortunately, as your customer service representative explained to you, a faster turnaround time was selected for your order. The standard turnaround time for your order would be 7 days, but the order was placed with a turnaround time of 4 days. In order to meet these quicker deadlines, we will have to both expedite production and expedite shipping, both of which increase the cost of the order. I'm sorry to hear that this rush turnaround time was selected unintentionally on your part, however the increase in price you saw had nothing to do with our First Time Customer Discount. We hope you give Printivity another try, and we would be happy to help you coordinate your order details ahead of time to help you make sure that everything looks correct!
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Trusted Customer
Printivity Verified
1 year ago
I always get great service. Beautiful products.
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Jeremy Towsey-French
Printivity Verified
Astoria, Oregon
1 year ago
What Jeremy Towsey-French said about Printivity:
Superior Printing and Service!
High quality product and speedy fulfillment! The descriptions of paper quality seemed spot on and the delivery estimate was very accurate. I also appreciate the fidelity of the proofing process. I’ll...
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Elizabeth
Printivity
1 year ago
We're delighted to hear that you're satisfied with the quality of our products! We believe in delivering nothing short of excellence, and your positive feedback reaffirms our commitment to providing top-notch printing solutions. We appreciate your trust in us and look forward to serving you with more exceptional products in the future. Thank you for choosing Printivity!
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Trusted Customer
Printivity Verified
1 year ago
Good Printing, Bad Communication
The delivery estimate was way off, and no one notified me that it wasn't going to be possible to get it done by the estimate until I contacted customer service. When I eventually got the product, it...
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Alix
Printivity
1 year ago
I'm so sorry for the stress you experienced with this order! All delivery dates are communicated as estimates since we are not able to guarantee specific delivery dates. I'm glad to hear that the final product arrived and that it meets your expectations! We look forward to working with you again soon.
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Trusted Customer
Printivity Verified
1 year ago
BRAVO Mr. Randell
Once a representative (Paul Randell) took ownership of our project things went smoothly. He helped troubleshoot when we were having trouble getting the tax exempt form uploaded and when the books...
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Alistair
Printivity Verified
Mesa AZ
1 year ago
What Alistair said about Printivity:
Eight years and counting - our non-profit loves using Printivity!
I always enjoy working with Printivity, the ordering process is simple, the staff is always eager to help if you need it, and the quality is GREAT. Our small non-profit has used them for over eight...
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Elizabeth
Printivity
1 year ago
Thank you for sharing your experience with our quality products! We strive to deliver outstanding results, and we're thrilled to hear that we hit the mark for you. Your satisfaction is our motivation, and we'll continue to work hard to maintain the highest standards. Thank you for choosing Printivity!
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Trusted Customer
Printivity Verified
1 year ago
Not sure if a scam site
I’m really not sure this isn’t a scam site
I places my order and it is still in production
I reached out a couple of times to customer service
They advised I should receive my order 4 days ago. I...
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Alix
Printivity
1 year ago
I'm so sorry for the stress and concern caused by the delay with your order. All delivery dates are estimates. Unfortunately, disruptions in production and supply chains can cause delays, like the one impacting your order. Our team is working to get your product completed and shipped as quickly as possible!
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David Thompson
Printivity Verified
Keller, Texas
1 year ago
What David Thompson said about Printivity:
Easy to use, excellent quality, on-time shipping, and great price.
I've used Printivity twice now, first for the order of 100 workbooks for class on personal finance, then 160 workbooks for a class on purpose and calling. The system is easy to navigate, the quality...
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Elizabeth
Printivity
1 year ago
We're thrilled to receive your feedback about our easy-to-use website! Making the printing process hassle-free is our goal, and we're delighted that you found our platform intuitive. We appreciate your trust in Printivity and are excited to continue supporting your projects with our user-friendly tools.
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Elizabeth Rudge
Printivity Verified
Tacoma
1 year ago
What Elizabeth Rudge said about Printivity:
Excellent customer service. Helped navigate issues and kept the printing on time even with hurdles on the consumer end
We weren't always printers. But we knew how to build a print company that we would be proud of. Printivity will help you grab attention, build relationships, and make deep impressions with products and services designed to enhance your brand. We will work within your deadlines and budget by instantly giving you a quote online for the exact delivery date that you need.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We weren't always printers. But we knew how to build a print company that we would be proud of. Printivity will help you grab attention, build relationships, and make deep impressions with products and services designed to enhance your brand. We will work within your deadlines and budget by instantly giving you a quote online for the exact delivery date that you need.