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MESCIUS inc. Reviews | Customer Service Reviews for https://www.feefo.com/reviews/mescius-inc | Feefo

Displaying all 128 reviews

Kenn Dessinger

2 years ago

Date of purchase: 19/09/2022

What Kenn Dessinger said about MESCIUS inc.:

Great Communication!

Working with Paul at GrapeCity has been a total pleasure. He has given me detailed step by step instructions for getting my licenses and software install on my development server. Thanks so much!

Christian Pacelli

MESCIUS inc.

2 years ago

Hello Kenn, I am happy to hear the Paul has been great to work with. I am glad that we were able to transfer the license and get your development server all set-up! Thank you for choosing GrapeCity and ComponentOne. Regards, Christian

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Lajo Balázs

Budapest

2 years ago

Date of purchase: 16/09/2022

What Lajo Balázs said about MESCIUS inc.:

Hol vannak a .NET MAUI kontrollok? A frissítések nem sok újdonságot hoznak, hiba javításokat valószínűleg igen.

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jortiz

2 years ago

Date of purchase: 23/09/2022

What jortiz said about MESCIUS inc.:

Servicio rápido y satisfactorio

Nos atendieron muy rápido y cubriendo nuestras necesidades particulares. requeríamos una nueva licencia de una versión antigua que aún utilizamos, y nos ayudaron mucho para cubrir nuestras...

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Christian Pacelli

MESCIUS inc.

2 years ago

Hello Jortiz, Thank you for choosing GrapeCity and ActiveReports. I am happy that everything was rapid and to your satisfaction. Thank You, Christian

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Trusted Customer

2 years ago

Date of purchase: 06/09/2022

Great tool set

The Grape City tools meet a critical need in our software development projects. We have been using their tools for many years and they keep getting better and better.

Christian Pacelli

MESCIUS inc.

2 years ago

Hello, I am happy to hear that we are able to meet your needs over the years. Thank you for continuously choosing GrapeCity! Regards, Christian

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Alberto D.

3 years ago

Date of purchase: 06/09/2022

What Alberto D. said about MESCIUS inc.:

As a Developer I value much the provided User Support. More than once a quick Hotfix was delivered even just for (valuable) feature requests.

Christian Pacelli

MESCIUS inc.

2 years ago

Hello Alberto, I am happy to hear that you had a pleasant support experience with GCDocs, and that we were able to get the hotfix out for you. Thank you for choosing GrapeCity! Regards, Christian

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Javier Jiménez

3 years ago

Date of purchase: 05/09/2022

What Javier Jiménez said about MESCIUS inc.:

Very good support.

Christian Pacelli

MESCIUS inc.

2 years ago

Hello Javier, I am happy to hear that you had a pleasant support experience with C1. Thank you for choosing GrapeCity! Regards, Christian

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Kirk Lins

3 years ago

Date of purchase: 20/07/2022

What Kirk Lins said about MESCIUS inc.:

Very poor response times, still no response after 2 weeks.

Respond to support cases. 2 weeks without a response is unacceptable. At most 24hrs but a response within a few hours is what I would want and would be great customer service.

Andy

MESCIUS inc.

3 years ago

Hello Kirk. I'm sorry for the delay in our support team getting back to you. There was a technical issue on our end that caused the delay and has been corrected. Please let us know if you have any questions or need anything else. Thank you. Andy

Andy

MESCIUS inc.

3 years ago

Hello Kirk. I am just following up via Feefo based on our email discussion. Thank you. Andy

Kirk Lins

3 years ago

Thank you Andy, Your response times are on track and in this case faster that our service level. I appreciate that you followed up on the issue. Kirk

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Daniel Ros

3 years ago

Date of purchase: 29/07/2022

What Daniel Ros said about MESCIUS inc.:

Rápido y util

Christian Pacelli

MESCIUS inc.

3 years ago

Hello Daniel, I am happy to hear that you had a rapid response. Thank you for choosing GrapeCity! Regards, Christian

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Bruno LASSAUSAIE

3 years ago

Date of purchase: 22/07/2022

What Bruno LASSAUSAIE said about MESCIUS inc.:

configuration de componentOne suite la mise a jour d'un projet ancien

disponibilité, réactivité et efficacité tout est parfait, avec des intervenants très compétents

Christian Pacelli

MESCIUS inc.

3 years ago

Hello Bruno, I am happy to hear that we were able to assist in your upgrade of Component One. Thank you for choosing GrapeCity. Regards, Christian

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Jon Grube

3 years ago

Date of purchase: 01/07/2022

What Jon Grube said about MESCIUS inc.:

Very good service.

Grape City's service is very good. Would recommend them to others.

Christian Pacelli

MESCIUS inc.

3 years ago

Hello Jon, Thank you for the kind words and recommendation! We are always happy to assist with any needs. Regards, Christian

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About MESCIUS inc.

With over 40 years in the software industry, MESCIUS (formerly GrapeCity, Inc.) understands the demands of the modern developer. While our name and brand have undergone a recent transition, the award-winning products we are known for continue to solve problems that allow enterprise software developers to maintain a focus on creativity, innovation, and optimization. MESCIUS’ product collection includes spreadsheets and reporting tools, document APIs, and UI components for .NET and JavaScript enterprise apps.

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4126814343

211 North Whitfield Street,, Seventh Floor, Pittsburgh, Pennsylvania, 15206, United States

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