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Merino & Co Reviews

https://merinoandco.com.au

Merino & Co is a proudly Australian owned online, global destination for the world’s most desirable merino fashion and homewares

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ratings over the past year

Displaying all 2,480 reviews
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Peter Nutter
6 years ago
Date of purchase: 10/10/2018
What Peter Nutter said about Merino & Co:
Great quality product
Great quality product. Quick delivery
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Customer Service
Merino & Co
6 years ago
Hello, Thank you very much for your review of your recent experience with Merino & Co. We are so happy to hear that you have had a great experience and have passed on to our customer service and dispatch team. Thanks again for your review and if there is anything further we can assist with please let us know. Kind Regards, Merino & Co
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Trusted Customer
6 years ago
Date of purchase: 05/10/2018
Great fabric. Pity the garment is not made in Australia.
Quick delivery. Although I have not opened the parcel yet as it is to be a gift to my sister. I had ordered the same product for myself and knew that my sister would like the same underwear.
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Customer Service
Merino & Co
6 years ago
Hello, Thank you very much for your review of your recent experience with Merino & Co. We are so happy to hear that you have had a great experience and have passed on to our customer service and dispatch team. Thanks again for your review and if there is anything further we can assist with please let us know. Kind Regards, Merino & Co
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Trusted Customer
6 years ago
Date of purchase: 16/09/2018
still waiting
disappointing as I have still not received the purchase (11 days waiting)
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Customer Service
Merino & Co
6 years ago
Hello, Sincere apologies in regards to this. Can you please confirm whether you have received your delivery? Kind Regards Merino & Co
Trusted Customer
6 years ago
No delivery as I was finally advised that the garment was not available. The money was refunded and yet there is still the garment online available (in a different colour, but I was told there were none in any colour) I had a $20 discount as this was my first online purchase, so that has gone too I suppose. Your latest email received 2 days ago still has the garment advertised in my size. Still disappointed!!!!
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Customer Service
Merino & Co
6 years ago
Hello, We will honor your $20.00 discount for your next order , we are experiencing some technical issues with our website that we are expecting to be resolved shortly. We sincerely apologize for any inconvenience this may have caused Kind Regards Merino & Co
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Trusted Customer
6 years ago
Date of purchase: 07/10/2018
Excellent product and efficient service
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Customer Service
Merino & Co
6 years ago
Hello, Thank you very much for your review of your recent experience with Merino & Co. We are so happy to hear that you have had a great experience and have passed on to our customer service and dispatch team. Thanks again for your review and if there is anything further we can assist with please let us know. Kind Regards, Merino & Co
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Michelle Roberts
6 years ago
Date of purchase: 07/10/2018
What Michelle Roberts said about Merino & Co:
Fantastic product & customer service and all made in Australia - perfect!
Fabulous experience purchasing a Cocoon Wrap from Merino & Co. I initially ordered a L/XL as that was the only size available. But I rang Merino & Co to see what their sizing was like and the lady...

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Customer Service
Merino & Co
6 years ago
Hello, Thank you very much for your review of your recent experience with Merino & Co. We are so happy to hear that you have had a great experience and have passed on to our customer service and dispatch team. Thanks again for your review and if there is anything further we can assist with please let us know. Kind Regards, Merino & Co
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Trusted Customer
6 years ago
Date of purchase: 01/10/2018
Great merinowear
Prompt service, good products. Very happpy. Have returned to purchase more of the same for family.
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Customer Service
Merino & Co
6 years ago
Hello, Thank you very much for your review of your recent experience with Merino & Co. We are so happy to hear that you have had a great experience and have passed on to our customer service and dispatch team. Thanks again for your review and if there is anything further we can assist with please let us know. Kind Regards, Merino & Co
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ANN WILCHER
Annandale NSW
6 years ago
Date of purchase: 07/10/2018
What ANN WILCHER said about Merino & Co:
I would certainly recommend Merino & Co for excellent online service
Efficient good service with quality merchandise
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Customer Service
Merino & Co
6 years ago
Hello, Thank you very much for your review of your recent experience with Merino & Co. We are so happy to hear that you have had a great experience and have passed on to our customer service and dispatch team. Thanks again for your review and if there is anything further we can assist with please let us know. Kind Regards, Merino & Co
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Merrilyn Sowell
6 years ago
Date of purchase: 07/10/2018
What Merrilyn Sowell said about Merino & Co:
Website works like a dream, and delivery has (so far) been faultless.
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Customer Service
Merino & Co
6 years ago
Hello, Thank you very much for your review of your recent experience with Merino & Co. We are so happy to hear that you have had a great experience and have passed on to our customer service and dispatch team. Thanks again for your review and if there is anything further we can assist with please let us know. Kind Regards, Merino & Co
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Trusted Customer
6 years ago
Date of purchase: 06/10/2018
Quality and service top rate. Can't go wrong buying from this company.
I received my purchase within 1 week. Am very pleased with the quality and fit of the garment and would most definitely recommend your products to others.
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Customer Service
Merino & Co
6 years ago
Hello, Thank you very much for your review of your recent experience with Merino & Co. We are so happy to hear that you have had a great experience and have passed on to our customer service and dispatch team. Thanks again for your review and if there is anything further we can assist with please let us know. Kind Regards, Merino & Co
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Trusted Customer
6 years ago
Date of purchase: 21/09/2018
Point of Sale service very good. Delivery time by Australia Post poor.
I was very happy with the service I received from Merino & Co, however, the delivery was disappointing. The parcel containing my purchase on 21/09/18 was posted on 224/09/18 from Melbourne, but I...

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About Merino & Co
Merino & Co is an online, global destination for the world’s most desirable merino fashion and homewares. Proudly Australian owned, the coveted, contemporary designs are created using Australian modern merino wool, loved worldwide for its natural versatility, quality, sustainability and softness. Merino & Co houses three merino and natural fibre fashion brands - Only Merino, MerinoSnug and Hedrena, showcasing Australia’s best modern merino wool in everyday basics, apparel and accessories for women and men, as well as luxurious items for the home. Merino & Co is proudly owned by Australian Wool Network (AWN), Australia’s largest independent wool marketer, bringing woolgrowers, wool processors and consumers together. From bale to retail, Australian Wool Network is committed to connecting consumers and growers by highlighting the origin of each of its products, providing customers with the opportunity to learn more about the provenance of garments and forming part of the Direct Network Advantage (DNA) program. Each garment boasts a QR-enabled DNA swing tag that showcases the woolgrowers who contributed to the making of the garment, their sheep and the environment in which the wool was grown.
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0413908899
3/82 Christable Way, Landsdale, Western Australia, 6065, Australia
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About Merino & Co
Merino & Co is an online, global destination for the world’s most desirable merino fashion and homewares. Proudly Australian owned, the coveted, contemporary designs are created using Australian modern merino wool, loved worldwide for its natural versatility, quality, sustainability and softness. Merino & Co houses three merino and natural fibre fashion brands - Only Merino, MerinoSnug and Hedrena, showcasing Australia’s best modern merino wool in everyday basics, apparel and accessories for women and men, as well as luxurious items for the home. Merino & Co is proudly owned by Australian Wool Network (AWN), Australia’s largest independent wool marketer, bringing woolgrowers, wool processors and consumers together. From bale to retail, Australian Wool Network is committed to connecting consumers and growers by highlighting the origin of each of its products, providing customers with the opportunity to learn more about the provenance of garments and forming part of the Direct Network Advantage (DNA) program. Each garment boasts a QR-enabled DNA swing tag that showcases the woolgrowers who contributed to the making of the garment, their sheep and the environment in which the wool was grown.