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McAdams Pet Foods Reviews

Rated
Exceptional

McAdams offers the finest free range nutrition wherever your pets roam.

Service
5
/5
Product
4.9
/5

5

4

3

2

1

110

3

0

0

0

113

ratings over the past year

Displaying all 367 reviews
HW
Helena Williamson
1 day ago
Date of purchase: 01/07/2025
What Helena Williamson said about McAdams Pet Foods:
McAdam puppydry food
Fantastic customer service, very professional, lovely and knowledgeable
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Helen Kaye
Wrington, North Somerset
2 days ago
Date of purchase: 30/06/2025
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Trusted Customer
3 days ago
Date of purchase: 29/06/2025
Very good and very expensive dog food
The service is great of course, but with food costing £100 for 1.2kg the service should be very good too.
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Laurel
McAdams Pet Foods
14 hours ago
Thank you for taking the time to leave your reviews. We are delighted to hear that you have found our service to be worthy of 5* and sincerely appreciate your kind words. We take great pride in offering a premium service to all customers. The raw preserve food is a higher cost than our traditional kibble and there are a couple of reasons for this which we will detail below. Firstly, the amount of fresh meat used is 35% higher than our kibble at a total of 86.5%. As the meat we use is of such high ethical value being from DEFRA approved farm using only free-range birds (meaning every turkey we use is fully traceable). Naturally, this does cost more than meats used in other high-end foods, as most would use carcass as their main protein source which is substantially cheaper. Secondly, the freeze-drying process itself is very costly in comparison to baking which is the process used for our kibble, and extrusion which is much cheaper and used for most dry traditional kibbles. This process starts by forming the food into shape which is then frozen to -40° after this it then has all of the moisture removed in the drying process, this, unfortunately, takes a lot of time and requires specialised machines which again is quite costly. You are completely correct that the 5.25kg on the front of our packaging refers to the raw ingredients, the fresh raw ingredients become lighter in weight once the moisture is removed during the freeze-drying process. We do apologise if this feels unclear and thank you for your feedback here. We are always looking at ways of minimising these prices, but the technology is expensive but as you can see, McAdams is the only one that provides a genuine raw food without all the hassle required of the freezer. It’s wonderful to hear that your dog is still enjoying our McAdams Raw Preserve Turkey and hope to continue supporting you both in the future.
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Trusted Customer
4 days ago
Date of purchase: 26/06/2025
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Naomi Levine
Malvern
4 days ago
Date of purchase: 23/06/2025
What Naomi Levine said about McAdams Pet Foods:
Go ahead
Perfect
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Michele Tilley
Andover
9 days ago
Date of purchase: 15/06/2025
What Michele Tilley said about McAdams Pet Foods:
Excellent quick delivery.
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Trusted Customer
9 days ago
Date of purchase: 23/06/2025
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Trusted Customer
10 days ago
Date of purchase: 22/06/2025
Good Service but my cats don't like the salmon freeze dried food.
I ordered on line and delivery was good. No problem at all. That's as good as it gets so 5 stars.
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Laurel
McAdams Pet Foods
6 days ago
Thank you so much for taking the time to leave your review. We are delighted to hear that you found our website and delivery to be worthy of 5 stars. We are, however, saddened to hear that your cats didn't enjoy the salmon freeze dried. We appreciate that every cat is different which is why we are proud to offer the money back guarantee should you or your cat not be completely satisfied with any of our foods. A member of our customer service team will reach out directly to discuss this with you in more detail.
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Trusted Customer
10 days ago
Date of purchase: 22/06/2025
Dogs Love Turkey biscuit.
Excellent service. Ordered Sunday, delivered Monday. Doesn’t get better than that!
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Jackie
Chelmsford
11 days ago
Date of purchase: 22/06/2025
What Jackie said about McAdams Pet Foods:
Highly recommended
Product arrived less than 24 hours after placing the order!
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About McAdams Pet Foods
Free range whole bird were the words our company was founded on. We wanted to see if there was a way to turn whole free range chicken into a more nutritious, more ethical, more delicious pet food. We hope your precious partners enjoy their meal as much as we've enjoyed making it.
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Spindle Way, Crawley, West Sussex, RH10 1TG, United Kingdom
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About McAdams Pet Foods
Free range whole bird were the words our company was founded on. We wanted to see if there was a way to turn whole free range chicken into a more nutritious, more ethical, more delicious pet food. We hope your precious partners enjoy their meal as much as we've enjoyed making it.