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Mazda Insurance & Accident Aftercare Reviews | Customer Service Reviews for https://www.feefo.com/reviews/mazda-insurance | Feefo

Displaying all 867 reviews

Trusted Customer

Feefo Verified

8 years ago

Excellent service

Started trying to claim through my (major) insurance company. They were hopeless. Mazda Accident AfterCare were excellent.

Robert

Feefo Verified

8 years ago

What Robert said about Mazda Insurance & Accident Aftercare:

Mazda advert states tell us about the accident and we deal with your insurance company. My experience was that the repair shop was ringing me to deal with the problems involving my insurance. At one...

Anwen L

Mazda Insurance & Accident Aftercare

8 years ago

Many thanks for your feedback. We're very sorry to hear that the service you received was not our usual standard. I have informed our Customer Experience Team who will be in contact with you to discuss further.

Paul

Feefo Verified

Lincoln

8 years ago

What Paul said about Mazda Insurance & Accident Aftercare:

First rate

Second to none - you took away all the stress - many thanks

Trusted Customer

Feefo Verified

8 years ago

Would recommend

Very helpful with a tricky issue. Looking for a satisfactory solution.

Varun

Feefo Verified

8 years ago

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What Varun said about Mazda Insurance & Accident Aftercare:

Really disappointing. Poor quality repair work done. Car was picked up twice but the paint job done is still not right. Even after waiting almost a month for repairs to be done the end result is not...

Anwen L

Mazda Insurance & Accident Aftercare

8 years ago

Many thanks for taking the time to review your experience with Mazda Accident AfterCare. We're very sorry to hear that the service you received was not our usual standard of practice. I have informed our Customer Experience team who will be in touch shortly to discuss. Thank you.

Trusted Customer

Feefo Verified

8 years ago

They sorted out a hire car for me and had mine taken away very quickly.

Robert

Feefo Verified

8 years ago

What Robert said about Mazda Insurance & Accident Aftercare:

Great service Perfect result

From the moment I first contacted them the service I got was outstanding. They handled everything for us arranged a loan car and had the repairs done to a perfect finish and collected our car and...

Richard

Feefo Verified

Southampton

8 years ago

What Richard said about Mazda Insurance & Accident Aftercare:

The service was very good and all the staff I spoke to were very helpful. The only downside was the length of time the job took, this could have been because of the Christmas break.

Trusted Customer

Feefo Verified

8 years ago

I had a non accident claim as I did an emergency stop to avoid hitting a did. On breaking hard the bonnet safety device activated & caused over £2000 worth of damage as the bonnet was dented by the...

Michael

Feefo Verified

8 years ago

What Michael said about Mazda Insurance & Accident Aftercare:

Sets a bench mark in customer service

So quick and understanding response, helpful all the way through the process. All questions answered, very nice people on end of all calls. This experience has set a bench mark on how insurance...

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