Good Points: Intitially very comfortable
Improvement Points: During a full night sleep find it to put high pressure on hips and shoulders while sleeping on side, seems to retain a lot of heat aswell
Value for money : Good
Appearance/Style : Excellent
Quality of Materials : Good
Support : Good
Comfort : Substandard
Customer Service
Mattress Online
6 years ago
Hello
We are sorry to hear you are not finding your Viscoflex Mattress comfortable.
In regards to the heat I would recommend either using a natural fibres topper or reducing the tog of your duvet. Memory foam by it's nature can become slightly warm however a natural fibre topper between yourself and the foam can really help with this.
In regards to the pressure I am surprised to hear this! The viscoflex does have a thick memory foam layer that relieves pressure across the body. I am sure that in time your body will become accustomed to this and you will love your new mattress.
Kind Regards
Chris
Good Points: Very good value for money for a bed that is only used by guests occasionally.
Improvement Points: Lack of handles make moving this king sized bed somewhat awkward
Improvement Points: The specifications state it is medium-firm but it is very bouncy and worst of all, there is a lack of support at the edges. Be careful not to fall off your bed whilst sleeping on...
We're an award-winning, UK-leading retailer of mattresses and beds. We've been around since 2003 - so you could say we're a little bit obsessed with sleep!
We care about your sleep - and we're on a mission to get you sleeping better.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We're an award-winning, UK-leading retailer of mattresses and beds. We've been around since 2003 - so you could say we're a little bit obsessed with sleep!
We care about your sleep - and we're on a mission to get you sleeping better.
