The Millbrook Wool Luxury 4000 is a beautifully handcrafted, natural mattress, in one of the highest pocket spring counts ever! This firm, naturally luxurious mattress has everything you need for a peaceful night's sleep. 100% natural Hampshire fleece wool and English cotton provide remarkable comfort, whilst the 4000 individual pocket springs ensure perfect support, in a medium-firm feel. It comes complete with Free Next Day Delivery and a fantastic 10 Year Warranty too!
Good Points: I get 8 hours solid sleep on this mattress compared to 5 hours on my old mattress.
Improvement Points: The weight of the mattress it's soooo heavy. Almost too heavy for one person.
Good Points: High quality mattress. Sturdy handles make changing sheets much easier. It is soft but firm, my husband loves it. I think it may be a bit firm for me but that's just personal choice. I...
Good Points: lighter than previous mattress, easier to turn but still required 2 persons
Improvement Points: no
Value for money : Exceptional
Appearance/Style : Excellent
Quality of Materials : Excellent
Support : Exceptional
Comfort : Excellent
Charlie Cooper - Digital Communications Assistant
Mattress Online
4 years ago
Hey Joseph,
It's good to know that weight of your mattress isn't as much of a problem as your old mattress. I hope it's helping you get cosy and comfy on a night.
Charlie
Good Points: Delivery was prompt.
Improvement Points: The edges are not sturdy. If not careful you may be thrown off the bed. We bought medium/firm but it doesn’t support the back. Already have back...
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Value for money : Good
Appearance/Style : Excellent
Quality of Materials : Good
Support : Good
Comfort : Good
Charlie - Digital Communications Assistant
Mattress Online
4 years ago
Heya Rajneesh,
I'm sorry to see that you're not finding the edges firm enough.
I can see that you've been in touch with our team and we're waiting on you getting back to us so that you can use your sleep trial. If you decide to use this, just let us know at customerservice@mattressonline.co.uk and we'll gte this sorted for you.
Charlie
Good Points: Mattress is good quality but advertised as medium to firm but in reality should be extra firm
Improvement Points: It's way firmer than advertised
Value for money : Excellent
Appearance/Style : Exceptional
Quality of Materials : Exceptional
Support : Exceptional
Comfort : Good
Charlie - Digital Communications Assistant
Mattress Online
4 years ago
Hiya John,
Thanks for taking the time to let us know that your mattress is great quality.
It's a shame it's too firm for you. I'm sorry about that.
The great news is that your mattress comes with a 60-night sleep trial. This means you can exchange completely free of charge. All you need to do to use this is get in touch with our team at customerservice@mattressonline.co.uk.
Charlie
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We care about your sleep - and we're on a mission to get you sleeping better.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We're an award-winning, UK-leading retailer of mattresses and beds. We've been around since 2003 - so you could say we're a little bit obsessed with sleep!
We care about your sleep - and we're on a mission to get you sleeping better.
