Enjoy night after night of comfort with the Millbrook Wool Luxury 1000 Pocket Mattress. Featuring premium natural Hampshire fleece wool and layers of breathable cotton, this is perfectly blended with 1000 pocket springs for a medium-firm feel and balanced support. Expertly hand-tufted to lock in the luxury comfort, this mattress is finished in beautifully-crafted cotton viscose cover. Enjoy a great night's sleep - as soon as tomorrow!
Good Points: Looks good
Improvement Points: Did not like it at all
Value for money : Substandard
Appearance/Style : Good
Quality of Materials : Good
Support : Poor
Comfort : Poor
Charlie - Digital Communications Assistant
Mattress Online
4 years ago
Hiya Michael,
I'm sorry you didn't love your mattress.
It's great to see that our team were able to exchange this. I hope your new mattress suits your needs better.
Charlie
Good Points: Natural Stuffing is always better! After buying the double I bought a kingsize.
Improvement Points: However The King size mattress doesn't have the same firm edge support as the Double.
Value for money : Exceptional
Appearance/Style : Exceptional
Quality of Materials : Exceptional
Support : Excellent
Comfort : Exceptional
Charlie - Digital Communications Assistant
Mattress Online
4 years ago
Hey Fleur,
I'm glad the natural fibres of this mattress are to your liking. It's fab that you lied your double so much that you bought a Kingsize from us.
I'm sorry that there doesn't appear to be the right amount of edge support on the Kingsize mattress. Please get in touch with our team at customerservice@mattressonline.co.uk and we can look into this for you.
Charlie
Good Points: Gorgeously comfy mattress, love that it’s pure wool although, as it’s winter, I can’t tell whether it’s going to keep me any cooler…we’ll see next summer. It feels like lying on a cloud...
Good Points: There are a great mattress. But their description is rubbish the one I ordered was medium to firm what arrived was a mattress softer than the one I was getting rid of.
Conclusion
There's...
Good Points: Beautifully made using natural materials but much too soft for a medium/firm matress in our opinion. Ours also had amanufacturing fault. The mattress filling protruded beyond the edge...
Read more
Value for money : Good
Appearance/Style : Exceptional
Quality of Materials : Good
Support : Substandard
Comfort : Substandard
Charlie - Digital Communications Assistant
Mattress Online
4 years ago
Hiya Jane,
Thanks for taking the time to leave a review on your mattress.
I'm very sorry that the mattress you had came with a manufacturing fault. The fillings coming out of the side must have been so disappointing. This can occasionally happen as this mattress is man-made.
I'm pleased to see our team were able to get you the perfect mattress sorted quickly.
I hope this hasn't put you off coming back to us in the future.
Charlie
Good Points: It's very comfortable. Best of all is that, as a hot sleeper, I find the mattress to be very breathable and a big improvement on foam mattresses.
We're an award-winning, UK-leading retailer of mattresses and beds. We've been around since 2003 - so you could say we're a little bit obsessed with sleep!
We care about your sleep - and we're on a mission to get you sleeping better.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We're an award-winning, UK-leading retailer of mattresses and beds. We've been around since 2003 - so you could say we're a little bit obsessed with sleep!
We care about your sleep - and we're on a mission to get you sleeping better.
