Millbrook Beds - Wool Luxury 1000 Pocket Mattress - Superking - Medium to Firm Mattress - Wool Filled Mattress - Pocket Sprung Mattress - Cotton Fille
4.6
/5
5
4
3
2
1
4
3
0
0
0
7
ratings
over the past year
Enjoy night after night of comfort with the Millbrook Wool Luxury 1000 Pocket Mattress. Featuring premium natural Hampshire fleece wool and layers of breathable cotton, this is perfectly blended with 1000 pocket springs for a medium-firm feel and balanced support. Expertly hand-tufted to lock in the luxury comfort, this mattress is finished in beautifully-crafted cotton viscose cover. Enjoy a great night's sleep - as soon as tomorrow!
Good Points: I bought a single Millbrook Wool Luxury 1000 Pocket Mattress for my son's bed. He says he is having the best night's sleep now and is absolutely thrilled with his newly comfortable bed!
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Good Points: Delivery was great.
Improvement Points: Poor quality, potentially defective mattress.
Value for money : Poor
Appearance/Style : Excellent
Quality of Materials : Poor
Support : Poor
Comfort : Poor
Leigh - Customer Service Insight Manager
Mattress Online
3 years ago
Hi Tess
Thank you for the feedback on your mattress.
I am sorry that you are not happy with your mattress. From checking your records, I can see that the manufacturer did try to arrange for your mattress to be inspected by an independent technician but a convenient time could not be agreed upon.
If you would like us to contact the manufacturer and ask them to make contact with you to discuss rearranging this inspection, please contact our Customer Service team on 01709 780881 or customerservice@mattressonline.co.uk.
Let's get this sorted for you.
Kind regards
Improvement Points: Like sleeping on concrete, I have 2 King size mattresses which are brilliant same make very disappointed with this product had to buy mattress topper.
Value for money : Good
Appearance/Style : Exceptional
Quality of Materials : Exceptional
Support : Good
Comfort : Poor
Leigh - Customer Service Insight Manager
Mattress Online
3 years ago
Hi Gordon
I am sorry that you are not finding your new mattress very comfortable - we appreciate the feedback.
The mattress you have purchased does come with a sleeptrial included so you could exchange this for something more suitable for you. If you contact our Customer Service team on 01709 780881, we can then assist you with exchanging the mattress.
Let's get this sorted for you.
Good Points: Firm but comfortable. My 91 year old mother loves it and has not complained of back pain at all since sleeping on it.
Improvement Points: Compared to other mattresses, the cost is good...
We're an award-winning, UK-leading retailer of mattresses and beds. We've been around since 2003 - so you could say we're a little bit obsessed with sleep!
We care about your sleep - and we're on a mission to get you sleeping better.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We're an award-winning, UK-leading retailer of mattresses and beds. We've been around since 2003 - so you could say we're a little bit obsessed with sleep!
We care about your sleep - and we're on a mission to get you sleeping better.
