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Masons Reviews | Customer Service Reviews for https://www.feefo.com/reviews/masons-surveyors | Feefo

61 out of 352 reviews

Past year

Mr J Thomas

Feefo Verified

GBR

3 days ago

What Mr J Thomas said about Masons:

Effortless sale

Advice has always been perceptive, professional and to one end - to sell.

The Team

Masons

3 days ago

Thank you for your review. We are pleased to hear you found the sale process effortless and that our advice was both professional and insightful throughout. Achieving the best possible outcome for our clients is always our focus, so your feedback is greatly appreciated.

Date of purchase: 01/05/2026

Trusted Customer

Feefo Verified

10 days ago

Always kept in touch every step of the way. 2nd property we have sold with them would definitely recommend

The Team

Masons

3 days ago

Thank you for such a kind review. We are delighted to have assisted you once again with the sale of your property and greatly appreciate your continued trust in Masons. Keeping our clients informed every step of the way is something we pride ourselves on, so it is wonderful to hear this reflected in your experience.

Date of purchase: 01/05/2026

Mr R Cawthorpe

Feefo Verified

10 days ago

What Mr R Cawthorpe said about Masons:

very good all round

The Team

Masons

3 days ago

Thank you for leaving a review. We are glad you had a positive experience with our team here at Masons.

Date of purchase: 30/04/2026

Mr Stephen Clarke

Feefo Verified

GBR

15 days ago

What Mr Stephen Clarke said about Masons:

Best local knowledge

All good. Charming staff and always available. We did have several different staff doing the viewings and I in my ignorance thought we would be assigned one who knew the property. Obviously not...

The Team

Masons

11 days ago

Thank you so much for your kind review. We are proud of our strong local knowledge and pleased this came across in your experience with our team.

Date of purchase: 29/04/2026

Trusted Customer

Feefo Verified

25 days ago

Violet was super!

I received very good service with great attention paid to my wishes. Requested call backs were made promptly and I always felt I was kept in the loop.

The Team

Masons

11 days ago

Thank you for leaving your review and we are glad to hear that the team were attentive to your wishes during the process. We shall pass your feedback on to Violet and the team.

Date of purchase: 15/04/2026

Trusted Customer

Feefo Verified

1 month ago

The Team

Masons

1 month ago

Thank you for leaving a 5 star review. All of the team here at Masons in Louth are very grateful.

Date of purchase: 02/04/2026

Trusted Customer

Feefo Verified

1 month ago

The Team

Masons

1 month ago

Thanks so much for your 5 star review. It is greatly appreciated by the team here at Masons.

Date of purchase: 02/03/2026

Trusted Customer

Feefo Verified

1 month ago

This is the estate agent for you!

Masons were extremely helpful during a difficult time selling my Dad's property, and a particular shout out goes to Violet, who kept things on an even keel even when the first buyers dropped out. ...

The Team

Masons

1 month ago

Thank you so much for a brilliant 5-star Feefo feedback for our Sales team here at Masons. We're delighted to hear that Violet was supportive in your decision making. We wish you all the best and thanks again for taking the time to share your experience.

Date of purchase: 10/03/2026

Mr Cunliffe, Miss Burns

Feefo Verified

GBR

2 months ago

What Mr Cunliffe, Miss Burns said about Masons:

Great estate agents, lovely people, very helpful and quick responses

Our estate agent Olivia was absolutely brilliant and answered any questions we had in quick time. As first time movers she was incredibly helpful with anything we was unsure on and made it a lot...

The Team

Masons

2 months ago

Thank you so much for your fabulous 5-star Feefo feedback for our Lettings & Property Management team at Masons. We're delighted to hear that Olivia was fast and efficient in answering your questions and putting your mind at rest as first time movers. Wishing you every happiness in your home and thanks again for taking the time to share your experience. It's appreciated!

Date of purchase: 08/02/2026

Trusted Customer

Feefo Verified

3 months ago

Good Communication

Thank you to Violet for supporting the purchase. Everything went ahead smoothly and quickly.

Sarah - Marketing Manager

Masons

2 months ago

Thanks so much for your positive feedback on your recent purchase. We're delighted you felt supported and the service provided by Violet, our Sales manager, and the team went smoothly and speedily. We appreciate you sharing your experience.

Date of purchase: 05/02/2026

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