How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Marshalls Garden Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 70,790 reviews

Trusted Customer

2 years ago

Excellent website, easy to use and clear information

Customer Services Ian

Marshalls Garden

2 years ago

Thank you for your 5* review. We are delighted to hear of your positive experience with ourselves. Happy Gardening! The marshalls garden Team

Elizabeth Brown

3 years ago

What Elizabeth Brown said about Marshalls Garden:

Runner bean plants looking good at the moment Geranium plants slow and only one plant showing any signs of blooming Apricot begonia plants a total disaster mainly due to transit problems but...

Customer Services Ian

Marshalls Garden

3 years ago

Thank you Elizabeth for your review. Should you encounter any ongoing issues with the plants then please do not hesitate to get in touch with us directly via contact.us@marshallsgarden.com Happy Gardening! The marshalls garden Team

Elizabeth Brown

2 years ago

These were the only variety on offer as a replacement they were very late being planted and have eventually produced very few blooms

Customer Services Ian

Marshalls Garden

2 years ago

Thank you Elizabeth for your update. We are sorry to hear what has happened. Our Customer Care team have reached out to you today via email regarding your updated review. We are sorry for the inconvenience Best Wishes The marshalls garden Team

Michael

Leeds

2 years ago

What Michael said about Marshalls Garden:

3 Garden tools arrived the next day.

Customer Services Ian

Marshalls Garden

2 years ago

Thank you Michael for your 5* Service & Product reviews. We wish you every success with your garden tools. Happy Gardening! The marshalls garden Team

sheila Gowing

2 years ago

What sheila Gowing said about Marshalls Garden:

Check sell by date

Good service but only just noted Mary Lou seeds sell by date dec 2023, thought they would have had a longer shelf life. Still really delighted with all the seeds

Customer Services Ian

Marshalls Garden

2 years ago

Thank you Sheila for your review. The seeds should still grow well for you next year too. Happy Gardening! The marshalls garden Team

Trusted Customer

2 years ago

The site was easy to access and order. I would was kept informed and order was delivered promptly.

Sam Gowen

Marshalls Garden

2 years ago

Thank you for your 5* Product and Service review. Happy Gardening! The Marshalls garden team

Shane Spiers

2 years ago

What Shane Spiers said about Marshalls Garden:

Fast, responsive and caring service. I highly recommend.

Sam Gowen

Marshalls Garden

2 years ago

Thank you for your 5* Product and Service review Happy Gardening! The Marshalls garden team

Trusted Customer

2 years ago

Thank you to all at Marshalls & Rowlinsons; excellent customer service

Delivery of Garden Studio arrived on a stormy day, wasn't until later in the week we spotted rust on metal fixtures & fittings. Praise for Ian from Marshalls Customer Services who took our call,...

Sam Gowen

Marshalls Garden

2 years ago

Thank you for your 5* review Happy Gardening! The Marshalls garden team

Jane Hughes

3 years ago

What Jane Hughes said about Marshalls Garden:

Poor standard of lettuce plants

The lettuce was in poor condition on arrival leaves were very wilted and some broken. Very disappointing

Customer Services Ian

Marshalls Garden

3 years ago

Thank you Jane for your review. We are sorry to hear what has happened. Our Customer Care team have reached out to you directly to take some further details so they can then assist you further. We are sorry for the inconvenience Best Wishes The marshalls garden Team

Jane Hughes

3 years ago

I would like a refund please as I don’t feel the plants were worth £8.99

Customer Services Ian

Marshalls Garden

3 years ago

Thank you for your reply. Our Customer Care team are awaiting a response to their email sent to you. Best Wishes The marshalls garden Team

Jane Hughes

2 years ago

I haven't heard back from you regarding a refund

Customer Services Ian

Marshalls Garden

2 years ago

Thank you for your reply, our Customer Care team are still awaiting a response to the email sent to you Best Wishes The marshalls garden Team

Paul Jarvis

2 years ago

What Paul Jarvis said about Marshalls Garden:

good plants

Sam Gowen

Marshalls Garden

2 years ago

Thank you for your 5* review Happy Gardening! The Marshalls garden team

jayne young

2 years ago

What jayne young said about Marshalls Garden:

Usual excellent service and healthy plants, delivered at the correct time for planting.

Sam Gowen

Marshalls Garden

2 years ago

Thank you for your 5* review Happy Gardening! The Marshalls garden team

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo