Good response to reported problems. Friendly staff, but promised returned calls were not received, resulting in us having to chase.
Product reviews
Marsdens Devon Cottages
Marsdens Devon Cottages
11 years ago
Thank you so much for taking time to feedback.
I am sorry you were a little disappointed with the apartment, be assured I have passed on all your comments to the owner, his housekeeper and our quality assessor. It is only with the help of our visitors giving us detailed feedback that we can try and maintain the high standards we set for ourselves.
We do hope we can welcome you back soon to this wonderful part of the South West.
Arlene
Customer Service Manager
Easy to book online, responsive service when confirming bookings, comprehensive information on property and location before arrival and at the property itself.
Product reviews
Date of purchase: 18/07/2014
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Trusted Customer
11 years ago
Used your company for 4 cottage bookings.efficient service every time
Product reviews
Date of purchase: 04/11/2013
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Trusted Customer
11 years ago
Very helpful.
Product reviews
Date of purchase: 15/05/2014
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Trusted Customer
11 years ago
So long ago can't remember a great deal! No problems and everything as stated.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
