The trousers had the turn at the bottom not sawn properly I had to pay £10 to have it fixed as I needed it urgently.
Karen
MARC DARCY
9 years ago
Good morning Majid,
Thank you for your feedback.
We would like to take this opportunity to apologise for the negative experience you have had with our product. We urge customers to contact us directly if they are unsatisfied with their purchases and in this case we would have been happy and willing to exchange the trousers for you and to cover your postage costs to return.
As the trousers have now been modified we will be unable to offer this option however if you contact our friendly team via phone or email we will be willing to resolve this situation by reimbursing the costs for repair.
We would like to apologise for the inconvenience caused and we hope to hear from you soon.
Amazing suit with equally amazing service. Will look awesome with my Massive Beard at a good friends Wedding. May have to post pictures on the FB page. Many thanks 👍
Jackets are a beauty, good quality and worth the price for sure. Only sad part is it's not free returns so cost a little to get one exchanged but the delivery service is just 100!
Im Namen steht Tweed, aber auf der Etikette steht nichts von Tweed
Karen
MARC DARCY
9 years ago
Good morning,
Thank you for your feedback.
We are sorry to hear you are unsatisfied with your purchase. We would like to advise that the term 'tweed' refers to the weave of the fabric and not the fabric itself. For information on the fabric content please refer to the care label.
If you are not entirely satisfied with your purchase we can offer a full refund or an exchange in line with our returns policy.
Kindest regards,
Online Sales Team
Product reviews
Date of purchase: 11/03/2017
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TC
Trusted Customer
9 years ago
What Trusted Customer said about MARC DARCY:
Great suit and quick delivery.
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Date of purchase: 24/03/2017
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Trusted Customer
9 years ago
Nice look and feel to suit, disappointed that there isn't a longer sleeve length option
The quality is 1st class,the style crisp and vibrant and at the age of 75 ,love being with it in today's fashion
I am a medical doctor,still practicing and every day my patients comment on my smart...
PURVEYORS OF THE FINEST MEN’S SUITS & BLAZERS FOR OVER 25 YEARS. We are the Sole Manufacturers of the Marc Darcy brand and have dressed celebs including Robbie Williams, Emmerdale’s Danny Miller, Jake Quickenden, Tommy Mallett and many more.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
PURVEYORS OF THE FINEST MEN’S SUITS & BLAZERS FOR OVER 25 YEARS. We are the Sole Manufacturers of the Marc Darcy brand and have dressed celebs including Robbie Williams, Emmerdale’s Danny Miller, Jake Quickenden, Tommy Mallett and many more.