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MARC DARCY Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 4,271 reviews

Trusted Customer

9 years ago

What Trusted Customer said about MARC DARCY:

Just what I wanted

Brilliant quick service, beautiful product

Date of purchase: 13/03/2017

Trusted Customer

9 years ago

Great quality clothing

Great product - prompt delivery!

Product reviews

Date of purchase: 08/03/2017

Trusted Customer

9 years ago

What Trusted Customer said about MARC DARCY:

Not easy to buy from website

Sent different size than ordered and colours named differently between same jacket and trousers

Karen

MARC DARCY

9 years ago

Hi Derek, thanks for your feedback. Firstly may we take the opportunity to apologise for the negative experience you have had with us- it is not something we are accustomed to!

In relation to the difference in names and colours of the products you bought we can confirm that both the products you purchased do indeed have the same style name and same colour, namely Carlton Blue Waistcoat and Carlton Blue Trousers, so we are unsure as to why this comment has been left. Please find links to both products to confirm our stance.

http://marcdarcy.co.uk/index.php/lee-carlton-tweed-waistcoats.html

http://marcdarcy.co.uk/index.php/carlton-blue-tweed-heritage-trouser.html

We are very apologetic about the wrong size being sent to you, delivery funds were refunded as soon as we had found out about the mistake and the trousers were exchanged straight away for you. However we do understand that this should not have occurred in the first place and we are more than happy to arrange a discount for you from anything you may want to purchase from us in the future, which you can retrieve by calling our offices or emailing us. Hope this helps :)

Product reviews

Karen

MARC DARCY

9 years ago

Hi Derek, we are unsure as to why the label would read 43 as this is not a trouser size or blazer size that we stock? Could you maybe send us a photo of the label as we think it may actually be the container number.

Furthermore, we can confirm that the trousers you have purchased are Regular leg so they would indeed be too long for somebody who is usually a short leg.

Hope this helps

Date of purchase: 09/03/2017

Trusted Customer

9 years ago