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Maidenhead Aquatics Reviews

Rated
Exceptional

To see what Maidenhead Aquatics has to offer – come in and talk to The Fishkeeper!

Service
4.7
/5
Product
4.6
/5

5

4

3

2

1

456

55

17

6

17

551

ratings over the past year

Displaying all 5,878 reviews
Trusted Customer
4 days ago
Date of purchase: 06/06/2025
Delivery not to good order it on Friday but don't get it till Tuesday late
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Shannon
Maidenhead Aquatics
3 days ago
Thank you for taking the time to leave a review. As outlined in our delivery terms, which are available at the end of each listing, we aim to dispatch in-stock items the same working day for orders placed before 2:45 pm (excluding Bank Holidays). Orders placed after 3:00 pm are processed the next working day. Unfortunately, your order was placed at 9:57 pm on Friday, 6th June, so it was not able to be processed until Monday and dispatched for delivery on Tuesday.
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Michael Evans
4 days ago
Date of purchase: 03/06/2025
What Michael Evans said about Maidenhead Aquatics:
It came on time
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Shannon
Maidenhead Aquatics
3 days ago
Thank you for taking the time to leave a review.
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Andrew Stevens
chatham
4 days ago
Date of purchase: 29/05/2025
What Andrew Stevens said about Maidenhead Aquatics:
very good
very helpful staff
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Shannon
Maidenhead Aquatics
3 days ago
Thank you for the kind words. We are thrilled to know that the staff in your store are always helpful.
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Trusted Customer
4 days ago
Date of purchase: 08/06/2025
Ocean Free hydra filter
Good prompt service. I feel the postage was a to high for the purchase.
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Shannon
Maidenhead Aquatics
4 days ago
Thank you for taking the time to leave a review. We are pleased to know that you are happy with the prompt service.
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Trusted Customer
4 days ago
Date of purchase: 31/05/2025
Great store for fishkeepers
Good service with good staff who are always helpful and their store has everything you will need in fishkeeping at reasonable prices
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Shannon
Maidenhead Aquatics
4 days ago
Thank you for taking the time to leave a review. We are thrilled to know you are happy with the service in store and the reasonable prices.
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Karina
Clowne
4 days ago
Date of purchase: 15/05/2025
What Karina said about Maidenhead Aquatics:
Great service as usual. Very friendly and helpful staff. Thank you!
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Shannon
Maidenhead Aquatics
4 days ago
Thank you for taking the time to leave a review. We are pleased to know that you are happy with the customer service you receive in store.
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Trusted Customer
4 days ago
Date of purchase: 06/06/2025
Great staff and great shop, 100% recommend
Always use this place, fantastic staff and fantastic service on every visit, my go to place for all my marine tank supplies
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Shannon
Maidenhead Aquatics
4 days ago
Thank you for taking the time to leave a review. We are pleased to know that you are happy with our customer service and that you always manage to find the products you need in our store.
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Peter
Staines
4 days ago
Date of purchase: 29/05/2025
What Peter said about Maidenhead Aquatics:
very helpful, patient and informative
very helpful and informative
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Shannon
Maidenhead Aquatics
4 days ago
Thank you for your kind words. We are happy to know that you are pleased with the information our staff members are able to provide.
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Trusted Customer
4 days ago
Date of purchase: 02/06/2025
Very knowledgeable
Very helpful and knowledgeable. Was able to match our requirements with suitable products.
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Shannon
Maidenhead Aquatics
4 days ago
Thank you for taking the time to leave a review. We are thrilled to know that you were able to find everything you need to meet your requirements.
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Trusted Customer
4 days ago
Date of purchase: 31/05/2025
Good service, good product
Friendly and helpful staff in a nice little shop full of interesting stock
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Shannon
Maidenhead Aquatics
4 days ago
Thank you for taking the time to leave a review. We are thrilled to know that you are happy with the service you have received and the stock we have.
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About Maidenhead Aquatics
Leading responsible fishkeeping in the UK – run by fish-keepers for fish-keepers! We strive to educate, support and share our passion for and expertise in aquatics to help fuel and innovate the future of aquatics, both in our stores and online. Our values form the basis of everything we do as a business and have evolved from our passion for fishkeeping over the last 35 years. Ethical fishkeeping – the needs of the livestock are our utmost priority. By creating our very own ‘Livestock Charter’, we aspire to meet the highest welfare standards in the industry. We will never knowingly sell products that compromise the welfare of livestock in any way. Service – our expert teams, online and offline, deliver product and livestock with in-depth knowledge and passion, informed by latest research and current best practice. Choice – our established reputation, extensive network of suppliers and strong long-term relationships with well-known aquatics manufacturers means that we are able to source new products ahead of the wider market. We are able to offer a diverse and comprehensive portfolio of products to meet a spectrum of customer needs. Innovation – we constantly look to challenge the status quo of the world of aquatics to offer new products and approaches to fishkeeping that sustain and nurture livestock and fuel the passion of our customers. Education – we never stop learning about our passion and we continually look for ways of sharing and imparting that knowledge with our customers and the wider community to support the welfare of livestock and nurture a love of aquatics. Value – we’re committed to providing our customers with real value: great products at good prices, supported by exceptional and friendly customer service. We invest time in getting our prices right and monitoring them daily to ensure they remain competitive. We will not be knowingly beaten on price for any of our products or accessories (excluding livestock and plants) which is supported by our Price Promise.
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PO box 619, Egham, Surrey, TW20 2BS, United Kingdom
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About Maidenhead Aquatics
Leading responsible fishkeeping in the UK – run by fish-keepers for fish-keepers! We strive to educate, support and share our passion for and expertise in aquatics to help fuel and innovate the future of aquatics, both in our stores and online. Our values form the basis of everything we do as a business and have evolved from our passion for fishkeeping over the last 35 years. Ethical fishkeeping – the needs of the livestock are our utmost priority. By creating our very own ‘Livestock Charter’, we aspire to meet the highest welfare standards in the industry. We will never knowingly sell products that compromise the welfare of livestock in any way. Service – our expert teams, online and offline, deliver product and livestock with in-depth knowledge and passion, informed by latest research and current best practice. Choice – our established reputation, extensive network of suppliers and strong long-term relationships with well-known aquatics manufacturers means that we are able to source new products ahead of the wider market. We are able to offer a diverse and comprehensive portfolio of products to meet a spectrum of customer needs. Innovation – we constantly look to challenge the status quo of the world of aquatics to offer new products and approaches to fishkeeping that sustain and nurture livestock and fuel the passion of our customers. Education – we never stop learning about our passion and we continually look for ways of sharing and imparting that knowledge with our customers and the wider community to support the welfare of livestock and nurture a love of aquatics. Value – we’re committed to providing our customers with real value: great products at good prices, supported by exceptional and friendly customer service. We invest time in getting our prices right and monitoring them daily to ensure they remain competitive. We will not be knowingly beaten on price for any of our products or accessories (excluding livestock and plants) which is supported by our Price Promise.