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Made Yours Reviews

Rated
Excellent

Personalised gifts that are unique, beautiful and made with love.

Service
4.5
/5

5

4

3

2

1

18

0

1

0

2

21

ratings over the past year

Displaying all 21 reviews
MC
Marie Cunningham
Rochester
2 months ago
Date of purchase: 11/05/2025
What Marie Cunningham said about Made Yours:
Lovely quality napkins
Good service item was lovely
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Aleksandra
Made Yours
2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon and making your next experience even better! Best regards, Aleksandra, Management Team, Made Yours
Trusted Customer
2 months ago
Date of purchase: 24/03/2025
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Aleksandra
Made Yours
2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon and making your next experience even better! Best regards, Aleksandra, Management Team, Made Yours
Trusted Customer
2 months ago
Date of purchase: 06/05/2025
First time order
We will use again, we always shop from my first year and this is perfect for adults gifts
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Aleksandra
Made Yours
2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon and making your next experience even better! Best regards, Aleksandra, Management Team, Made Yours
Trusted Customer
2 months ago
Date of purchase: 05/05/2025
Quick, helpful and efficient service. Very unusual nowadays
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Aleksandra
Made Yours
2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon and making your next experience even better! Best regards, Aleksandra, Management Team, Made Yours
Trusted Customer
2 months ago
Date of purchase: 05/05/2025
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Aleksandra
Made Yours
2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon and making your next experience even better! Best regards, Aleksandra, Management Team, Made Yours
Trusted Customer
2 months ago
Date of purchase: 24/04/2025
Poor customer service
Poor customer service
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Aleksandra
Made Yours
2 months ago
Hi, we're very sorry to hear that your wooden plaque arrived with words missing. That’s definitely not the experience we want for our customers. We’ve looked into our system and, unfortunately, we haven't been able to track any email or phone call from you regarding this issue. It’s possible it may not have come through to us properly, and we sincerely apologise if that was the case. If you’re still happy to speak further, please respond to the email I recently sent requesting photos of the product. Once we receive those, we’ll do everything we can to make this right. Best regards, Aleksandra, Management Team, Made Yours
Trusted Customer
2 months ago
I ordered the our first home wooden plaque and the words our first home where missed off the hanging
AH
Aaron Hill
2 months ago
Date of purchase: 22/04/2025
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Aleksandra
Made Yours
2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon and making your next experience even better! Best regards, Aleksandra, Management Team, Made Yours
JB
Jessica B
London
2 months ago
Date of purchase: 23/04/2025
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Aleksandra
Made Yours
2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon and making your next experience even better! Best regards, Aleksandra, Management Team, Made Yours
DH
Deborah Hughes
2 months ago
Date of purchase: 19/04/2025
What Deborah Hughes said about Made Yours:
Good product, very mediocre customer service
Nobody answered phone - sounded like AI. Took full 5 days to be delivered. Emails also answered pretty quickly but no actual help offered.
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Aleksandra
Made Yours
2 months ago
Hi, thank you for taking the time to leave your feedback. We’re sorry to hear about your experience. Please note that our company was closed for four days over the Easter break, which may have impacted our response time. However, your order was delivered within the timeframe stated on our website. For future orders, we recommend selecting our express delivery option if you would like your items to arrive sooner. We are glad to hear you are happy with the product, and we truly appreciate your support. Best regards, Aleksandra, Management Team, My 1st Years
Trusted Customer
3 months ago
Date of purchase: 03/04/2025
Service Good, Courier not so good
Very Prompt delivery. good job it was wrapped well as it was left next to a plant pot, fortunately it was not raining, Courier didn't ring the bell, I was in ALL day. It was left in a position...

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Aleksandra
Made Yours
3 months ago
Hi, thank you for your feedback, and we're really pleased to hear that your order arrived promptly and that the packaging protected it well. We're very sorry to hear about the delivery experience, though. We completely understand your concern, especially with the parcel being left in a visible spot and the courier not ringing the bell despite someone being home. We’ll be sure to pass this on to our delivery partner to help improve the service. Your feedback is really helpful in making sure we can offer a better experience going forward. Thanks again for taking the time to share your thoughts. Best regards, Aleksandra, Management Team, Made Yours
About Made Yours
Once upon a time, two best friends named Jonny and Dan found themselves in a tricky dilemma when searching for the personalised gift for a very special friend. They wanted to gift a timeless yet original gift that was both truly personal and which wouldn't break the bank - but try as they might they simply could not find the perfect present. So with a bit of pluck, a dash of determination and an ounce of ingenuity, they decided to make it themselves!
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Unit 5 Cheaney Drive, Grange Park, Northampton, Northamptonshire, NN4 5FB, United Kingdom
Why trust Feefo reviews?

About Made Yours
Once upon a time, two best friends named Jonny and Dan found themselves in a tricky dilemma when searching for the personalised gift for a very special friend. They wanted to gift a timeless yet original gift that was both truly personal and which wouldn't break the bank - but try as they might they simply could not find the perfect present. So with a bit of pluck, a dash of determination and an ounce of ingenuity, they decided to make it themselves!