I was offered a good discount to make up for the product being incorrectly described and photographed, however I was passed to 4/5 different people before getting someone to help.
The ordering of the sofabed was easy. There was a short delay in promised delivery date, but delivery did not happen. The second attempt did not happen because the van used was too tall for the site....
Supply chain issues need to be better manager. Description of items to be assembled not provided. Process of getting wardrobe into homes not well thought out as fully assembled wardrobe in packaging...
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