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MAD-HR Reviews | Customer Service Reviews for https://www.feefo.com/reviews/mad-hr | Feefo

Displaying all 483 reviews

Trusted Customer

4 days ago

Date of purchase: 01/09/2025

Fantastic company to work with, highly recommended

We had an excellent experience working with Amanda, Lucy, Jo and Sarah at Mad HR. The team were professional, approachable, and gave us the confidence to handle some ongoing HR matters. They were...

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MAD-HR

3 days ago

Thank you so much for your amazing feedback! We’re delighted to hear that we were able to support you with your HR matters and make the process feel easier and less stressful. Our team takes great pride in being approachable and providing clear, practical guidance, so it’s wonderful to know this made a real difference for you. We truly value your feedback and look forward to supporting you again whenever you need us.

Simon Rigg

Thetford

4 days ago

Date of purchase: 01/09/2025

What Simon Rigg said about MAD-HR:

Excellent, friendly and professional service.

The advice and service provided by Mad-hr was always very clear and professional, I worked with four members of the team and they were friendly, patient and very supportive.

MAD-HR

3 days ago

Thank you Simon for sharing your feedback. We’re so pleased to hear that you found our advice clear and professional, and that the team were able to support you in a friendly and patient way. It’s always our aim to make HR guidance as straightforward and supportive as possible, and your kind. We look forward to working with you again in the future.

Trusted Customer

1 month ago

Date of purchase: 23/07/2025

MAD-HR provided comprehensive, timely guidance and support through a challenging time for myself and the business. We have now retained MAD- HR for ongoing HR support. Highly recommend both them and...

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Carole

MAD-HR

1 month ago

Thank you so much for your kind words and for taking the time to share your experience. We are pleased to have supported you through a challenging time and are delighted to be now working with you on an ongoing basis. Amanda will be thrilled to hear your feedback and this has been shared with her and the whole team. It means a great deal. We're committed to continuing to provide the support you need, whenever you need it. Thank you again for your recommendation!

Summer Lambert

2 months ago

Date of purchase: 20/06/2025

What Summer Lambert said about MAD-HR:

Knowledge I can apply to my working day

I enjoyed todays Management training session, Lucy was great, clear information and approachable to ask questions. I will now apply the knowledge gained to my working day.

MAD-HR

2 months ago

Thank you for your feedback Summer! We are really pleased to hear that you enjoyed the Management training session and found the content clear and engaging. It's great to know that Lucy made the session approachable and informative. We’re excited that you’re already thinking about how to apply the knowledge in your day-to-day work — that’s exactly what we hope for from these sessions.

Samuel Wilden

2 months ago

Date of purchase: 20/06/2025

What Samuel Wilden said about MAD-HR:

Informative Management Session

I found the Management session very informative and gave clarity to issues that I was unsure of. I now have concrete answers rather that guesses. The section on absence management (especially regards...

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MAD-HR

2 months ago

Thank you for your feedback Samuel. We are really glad to hear that you found the Management session informative and that it helped bring clarity to areas you were previously unsure about. It’s especially encouraging to know that the section on absence management and mental health was useful — it’s such an important topic, and we aim to provide practical, supportive guidance.

Trusted Customer

2 months ago

Date of purchase: 20/06/2025

Very helpful Management Training

I found the Management training very helpful. I will use the information gained in my day to day work life.

MAD-HR

2 months ago

Thank you for your feedback. We are glad to hear you found the Management training helpful! It’s great that you’re planning to apply the information in your day-to-day work — that’s exactly the goal.

Darryl Groves

2 months ago

Date of purchase: 20/06/2025

What Darryl Groves said about MAD-HR:

Management training was very informative

Management training was very informative. I found that exploring and understanding all aspects of the role I am to undertake especially useful.

MAD-HR

2 months ago

Thank you for your feedback Darryl! We are so pleased to hear you found the Management training informative. It’s great that exploring and understanding all aspects of your new role was especially useful — having that clarity and confidence is key as you step into new responsibilities.

Simon G

Norfolk

2 months ago

Date of purchase: 12/06/2025

What Simon G said about MAD-HR:

Superb HR Support

Tina and team have been a huge help in establishing some key HR principles within our business. Always on hand, and with such a personable manner. Would highly recommend their service to any...

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Jenny

MAD-HR

2 months ago

Thank you so much for your kind feedback, Simon. It’s been a pleasure working with you and your team, and we're always here to help whenever you need us. We really appreciate the recommendation - it means a lot!

Chris Lown-Smith

2 months ago

Date of purchase: 12/06/2025

What Chris Lown-Smith said about MAD-HR:

Handling HR used to feel overwhelming, but since bringing MAD-HR on board, everything's become much more straightforward. They've supported us through everything from contract reviews to delicate...

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Jenny

MAD-HR

2 months ago

Thank you for your lovely feedback, Chris. We're so pleased to hear that our support has made HR feel more manageable for you - it’s always our aim to provide clear, friendly, and responsive guidance, especially when it comes to sensitive matters, so it’s great to know that’s been your experience. We look forward to continuing our partnership!

Elliott Parkinson

2 months ago

Date of purchase: 12/06/2025

What Elliott Parkinson said about MAD-HR:

I've had the pleasure of working with MAD-HR and can confidently say their team is one of the most approachable and kind I've come across. They're incredibly easy to talk to and immediately put you...

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Jenny

MAD-HR

2 months ago

Thank you so much for your feedback, Elliott. We're truly pleased to hear that our approachable and supportive style has made a positive impact. It's incredibly rewarding to know you’d turn to us again, and we look forward to continuing our partnership whenever you need us.

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About MAD-HR

MAD-HR is an acronym, representing our mission to 'Make a Difference’. We are focused on making life easier for our clients. We are committed to helping businesses thrive and succeed. We work with employers to make sure they are getting the best from UK employment law, while keeping fully in-step with the latest developments in the law. Working on an ad hoc or retained basis, our team of HR professionals provide the training, advice and help you need. We want all of our clients to see tangible results from the extra-value we build into every bit of work we do. With our experience, and your expertise in your field, we help you get the best from your people.

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01473 360160

3 St Mary's Park, Bucklesham, Nr Ipswich, Suffolk, IP10 0DY, United Kingdom