Macs Adventure is no longer an active Feefo customer
Displaying all 10,932 reviews
Trusted Customer
Feefo Verified
1 year ago
Good overall experience
Prompt response to initial query, good accommodation bookings. Excellent way finding app as well.
Amara
Macs Adventure
1 year ago
Thank you for your feedback! We’re thrilled to hear that you were pleased with the prompt responses, accommodations, and especially the Macs app. It’s great to know the app helped you navigate smoothly. We hope to welcome you on another adventure soon!
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DB
Daniela Bloch
Feefo Verified
1 year ago
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Trusted Customer
Feefo Verified
1 year ago
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PL
Pierre Lanoix
Feefo Verified
Ottawa, Canada
1 year ago
What Pierre Lanoix said about Macs Adventure:
Great hike and great support, but frustrating from a Canadian point of view
Service was very good, accommodation and bagage service were number one and I had no issue with the logistics. I have 2 issues with Macs Adventure corporate: first, when you try to book from Canada,...
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Amara
Macs Adventure
1 year ago
Thank you for sharing your experience with us. We're delighted that you enjoyed the hike, accommodations, and baggage service. We do understand the frustrations you’ve encountered, particularly regarding the booking and legal process for Canadian customers.
Please know that our aim is always to provide transparent and supportive service. Since we want to address your concerns thoroughly, a member of our team will reach out to you directly to explain our pricing structure and the legal requirements specific to North American bookings. We hope this will help clarify any questions you have about how we strive to provide the best support possible, while also meeting both US and Canadian requirements.
Thank you for bringing this to our attention, and we look forward to speaking with you soon to discuss this further.
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GK
Gillian Kent
Feefo Verified
1 year ago
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Trusted Customer
Feefo Verified
1 year ago
Wonderful first time
Our hike along The Ridgeway was not just our first time with Macs Adventure but also our first self- guided walking tour. Everything went smoothly and we had a great time. Macs selected really nice...
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Amara
Macs Adventure
1 year ago
Thank you for sharing your first experience with a self-guided walking tour with us! We’re thrilled to hear everything went smoothly along The Ridgeway, from well-chosen accommodations to timely luggage transfers and shuttles. There’s nothing quite like the peace of mind that comes with arriving to find your luggage already waiting. It’s great that the Macs App kept you confidently on track too! We’re so glad you enjoyed this adventure and look forward to helping you plan your next journey.
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JH
Jane Hoeffner
Feefo Verified
1 year ago
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Trusted Customer
Feefo Verified
1 year ago
excellent
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Trusted Customer
Feefo Verified
1 year ago
Everything went very seamlessly. Instructions were clear. The accommodation was fine
The app was great.
Will definitely do one again
Amara
Macs Adventure
1 year ago
Thank you for your feedback! We’re delighted to hear that everything went smoothly and that you found the instructions clear and the app helpful for navigating your trip. It’s wonderful to know you enjoyed your accommodations too. We look forward to helping you plan your next adventure!
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Trusted Customer
Feefo Verified
1 year ago
Great routes generally though some roads had very heavy traffic and were unsuitable for touring cycling.
Interactive maps were invaluable and very accurate.
Local company was difficult to contact...
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Amara
Macs Adventure
1 year ago
Thank you for sharing your experience! We're glad to hear you enjoyed the routes and found the interactive maps accurate and helpful. We appreciate your feedback regarding some of the busier roads, and we’ll pass this on to our team to review route options for future travelers. We're also sorry to hear about the slow response from the local partner and will work on improving communication to ensure timely support. Thanks again for your insights, and we hope to welcome you on another adventure soon!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
