Mackenzie Hodgson is no longer an active Feefo customer
Displaying all 434 reviews
Trusted Customer
4 years ago
Date of purchase: 12/04/2021
New business concluded easily
For new business, multi bike policy it was quite an easy transaction. Completed quickly.It is a comprehensive policy with breakdown cover and competitively priced.
Stephen
Mackenzie Hodgson
4 years ago
Hello,
We are please you have taken and policy with us & that you're happy with the policy.
Your review is much appreciated.
Kind Regards.
Stephen @ the Social Media Team.
What Alan Stainthorpe said about Mackenzie Hodgson:
From the MCN compare site I was transfered direct to Mackenzie Hobson
The online form was very easy to complete
The price for my Honda NC750x including breakdown cover was good
and all lthe...
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Stephen
Mackenzie Hodgson
4 years ago
Hello,
Thank you for taking a policy with us, we are glad you found it an easy process.
Your review & 5*'s is much appreciated.
Kind Regards.
Stephen @ the Social Media Team.
renewal price was slightly cheaper than last year.
Darren
Mackenzie Hodgson
4 years ago
Hi,
Thank you for leaving us a review at Mackenzie Hodgson.
We are pleased to see that you are satisfied with your renewal premium.
Feel free to send us an email at social@mhbike.co.uk if you have any queries.
Kind regards
Darren
Shocking that you charge a cancellation fee for customers who, want to cancell a policy over a year old, to take out a new multi bike policy with you. Utterly ridiculous.
Stephen
Mackenzie Hodgson
4 years ago
Hello,
We are sorry for your experience, an email has been sent from social@mhbike.co.uk for you to reply too.
Kind Regards.
Stephen @ the Social Media Team.
I found talking to them was made easy. Very helpful in all aspects.
I will insure with them again. Easy to talk to and explained everything very clearly.
Darren
Mackenzie Hodgson
4 years ago
Hi Stephen,
Thank you for leaving us a review.
We are extremely pleased to receive your great feedback regarding our service.
Wishing you all the best.
Kind regards
Darren
Too many charges; to amend anything, to cancel, not good - be aware.
Darren
Mackenzie Hodgson
4 years ago
Hi,
Thank you for leaving us a review.
We are sorry to hear about your experience.
I am going to send you an email from social@mhbike.co.uk, please look out for this.
Kind regards
Darren
Great cover for the price and I would definitely buy from them again
Zoe
Mackenzie Hodgson
4 years ago
Good Morning Roy,
Thank you for taking the time to get in touch to leave us a 5* rating & review. We're delighted to hear that you have received excellent cover & a competitive price.
Have a fantastic day.
Best Wishes,
Zoe @ MH Social Team.
Assured all was ok by phone (recorded?) only to get an email 5 days later saying 'policy cancelled'. Very poor.
Stephen
Mackenzie Hodgson
4 years ago
Hello,
We are sorry about the policy being cancelled.
An email has been sent from social@mhbike.co.uk for you to reply too.
Kind Regards.
Stephen @ the Social Media Team.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
