Thank you for taking the time to share your valuable feedback regarding your recent journey to Egypt. It is wonderful to hear that you found the historical sites and the Nile cruise so inspiring and memorable. Your perspective as an experienced traveller is greatly appreciated, and your observations regarding the itinerary’s pace are noted; we recognise that a particularly full schedule can be demanding, even when the experiences are remarkable.
We also appreciate your constructive comments concerning the guidance. We strive for an environment where every question is welcomed and addressed with patience, and your suggestion will be taken into careful consideration as we continue to improve our services. Thank you once again for your thoughtful review.
Date of purchase: 14/02/2026
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Iris Alicea
Feefo Verified
1 month ago
What Iris Alicea said about Luxury Gold:
The airport and transportation services were fantastic!
Product reviews
Mantombi
Luxury Gold
1 month ago
Thank you for sharing your detailed feedback. We are pleased to hear that you appreciated the itinerary, the expertise of the Travel Director, and the quality of the transportation services. Your observations regarding the walking requirements and advance notice of Optional Excursions are most valuable, and we will ensure these aspects are communicated more clearly in future materials. We also acknowledge your concern about lunch arrangements and understand the importance of transparent and inclusive pricing. Your comments will be carefully considered as we strive to enhance the experience for all travellers.
Date of purchase: 14/02/2026
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Ann Pinciss Berman
Feefo Verified
USA
1 month ago
Product reviews
Mantombi
Luxury Gold
1 month ago
Thank you for taking the time to share your detailed feedback. We greatly appreciate your recognition of the Travel Directors’ expertise and organisational skills, as well as your positive comments regarding the accommodation. Your observations about the pacing of the itinerary, time spent in transit, and opportunities for independent exploration are duly noted and will inform our ongoing efforts to enhance the experience for future travellers. We also acknowledge your concerns about the dining arrangements and certain aspects of the scheduled activities. Please be assured that your insights are invaluable in helping us refine our tours to better meet the expectations and preferences of our guests.
It was a trip of a lifetime. Very busy and much to see. Be physically prepared.
If there was one draw back would be airline transportation to some locations and maybe a bus would have been better....
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Mantombi
Luxury Gold
1 month ago
Thank you for sharing your thoughtful feedback regarding your recent journey to Egypt. We are pleased to hear that the experience was memorable and that you found the itinerary engaging and comprehensive. Your observations about the pace of the tour, transportation arrangements, and meal options are greatly appreciated. We recognise the importance of comfort and flexibility, especially during such an active itinerary, and will carefully consider your comments as we strive to enhance future programmes. Thank you again for your valuable insights.
We were well informed of our daily activities. The coach had luxury seating we traveled in first class comfort.
Product reviews
Mantombi
Luxury Gold
1 month ago
Thank you for sharing your thoughtful feedback. It is gratifying to hear that you found the tour comprehensive and that the daily activities and travel arrangements met your expectations. We appreciate your recommendation and are pleased that the experience proved memorable for you.
Date of purchase: 18/02/2026
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Trusted Customer
Feefo Verified
1 month ago
Hotel breakfast was the best part of the meal experience but lunch and dinner services were 3 stars at best especially the drinks were so cheap and limited. If you need to charge more to provide...
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Mantombi
Luxury Gold
1 month ago
Thank you for sharing your feedback. We appreciate your positive remarks regarding our breakfast offering. We are, however, sorry to learn that lunch, dinner, and the drinks selection did not meet your expectations. Your observations regarding the quality and variety of food and beverages are valuable to us, and we will certainly take them into consideration as we review our dining services. Our aim is to enhance the overall experience for all our guests, and your comments will assist us in making necessary improvements.
Date of purchase: 20/02/2026
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Annette Baker
Feefo Verified
AUS
2 months ago
What Annette Baker said about Luxury Gold:
Staff were lovely in hotels. Holi was a waste of time. Missing doing things on the itinerary disappointing. Indian wine provided with some dinners not good.
Product reviews
Mantombi
Luxury Gold
1 month ago
Thank you for your valuable feedback. We are sorry to hear that aspects of your experience did not meet your expectations, particularly regarding the itinerary and the quality of some inclusions. Your comments about the scheduling and the selection of wine have been noted and will be carefully considered as we seek to improve our services. We appreciate your recognition of the hotel staff and have shared your feedback with the Operations Department. We appreciate your feedback and the opportunity to review your experience.
Date of purchase: 21/02/2026
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Trusted Customer
Feefo Verified
2 months ago
Product reviews
Mantombi
Luxury Gold
2 months ago
Thank you for your thoughtful feedback. We are pleased to hear that you found the tour intellectually enriching and appreciated the depth of cultural experiences offered. We acknowledge your comment regarding the limited opportunity to enjoy the accommodation and its facilities, and will carefully consider this as we review our future itineraries. Your insights are greatly valued.
As per my previous comments, simplifying the customer experience whilst providing a personalised itinerary
Product reviews
Mantombi
Luxury Gold
2 months ago
Thank you for taking the time to share your detailed feedback. We sincerely appreciate your positive comments regarding the itinerary, accommodations, and the exceptional guidance provided by Tien in Vietnam. Your suggestions concerning the balance of time between Ha Long Bay and Hanoi, as well as your observations on specific group activities, are invaluable and will be considered in our ongoing efforts to refine our tours.
We acknowledge your concerns regarding pre-departure communication and the complexity caused by multiple portals. Your expectation for a streamlined, personalised itinerary is entirely reasonable, and we regret any inconvenience experienced. Please be assured that we are actively working to enhance the clarity and integration of our customer communication, with particular attention to the issues you have highlighted.
Thank you once again for your constructive feedback, which is instrumental in helping us improve the overall experience for our guests.
Date of purchase: 20/02/2026
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Trusted Customer
Feefo Verified
2 months ago
Excellent!
The only thing I would change is:
On the Nile cruise on the Tosca River boat.
The spa needs a better comfortable bed & head rest. My husband, daughter & I used the spa treatments a lot....
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Product reviews
Mantombi
Luxury Gold
2 months ago
Thank you very much for your thoughtful feedback. We sincerely appreciate your comments regarding the comfort of the spa facilities on the Tosca River boat and will ensure your suggestion about updating the massage table is passed on to the relevant team. It is encouraging to hear that you found the therapist’s service to be of such a high standard. Your insights are invaluable in helping us enhance the experience for all our guests.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.