Luxury Gold Reviews

Our itineraries give a day by day run though of the exciting experiences that our guests can look forward to enjoying. Furthermore, should you have any queries about the pace of the tour and leisure time at your disposal; our Insight Vacations Experts are always happy to assist you. Yet, we have forwarded your concerns to our Operations team for their review. Nonetheless, we are very pleased that you enjoyed the service provided your journey and we hope that you have made many wonderful memories. 

We are truly happy to hear that you enjoyed many of the features of our Ultimate Italy itinerary and that our Local Experts helped to make your journey even more memorable. Additionally, we are sorry to learn that your stay at the Villa in Tuscany affected your overall experience. However, we would like to thank you for bringing these points to our attention, and we will contact the hotel to make sure that these issues have been resolved. Furthermore, we are very pleased that your Travelling Concierge assisted you to ensure that the rest of your journey was more pleasant. Nonetheless, thank you again for your comments and suggestions which will help us to make this tour even better.

Sophie – Quality Control Manager, Insight Vacations

At Insight Vacations, we work passionately to ensure that our guests have the most wonderful experiences. Although, it always makes us happy to learn that our team have surpassed our guests’ expectations. Furthermore, we would like to thank you for all of your suggestions; we have forwarded these on to our Product Development team for their consideration going forward. Nonetheless, we hope that you have taken many incredible memories away from your time in India.

It pleases us to read that the itinerary covered all the destinations you wanted to see, as each location is carefully chosen to give our guests the best experience. Furthermore, we regret that the restaurants were not to your preferences, and we have passed on these comments to our Quality Control team for their reflection. That said; we are delighted that you enjoyed the service provided throughout your tour, and we hope to welcome you back to journey in style and comfort with us again soon.  

As a company, we always want to ensure that our guests have only the most wonderful experiences during their journeys. However, it certainly pleases us to learn that our dedicated team surpassed your expectations. Furthermore, thank you for selecting Luxury Gold Vacations for your touring experience, we hope that you have seen even more than you had imagined. 

So that all concerns can be addressed directly they must be sent to us in writing. However, your feedback has been passed on to the relevant department. Nonetheless, we do regret to read of any undesirable experiences that you had on the tour. That said, we are very pleased that you enjoyed the accommodations that you stayed in, and we are very happy to learn that the Graceland experience stood out as a highlight of your journey. 

We always try to ensure that our tours contain a great selection of included and optional experiences for our guests to indulge in. However, we appreciate that some of the experiences may not have been suited to your preferences. As-well, we want our guests to feel well informed from the begging to end of their journey; so it disappoints us to learn that you felt there was a lack of communication. We would like to thank you for bringing your concerns to our attention, and we will be sure to look into the points you have raised to ensure that this doesn't affect our future departures. Nevertheless, we are very pleased that the accommodations and meals throughout your journey stood out as some of the highlights of the tour, and we hope to welcome you back to explore with us again in the future.