Well organized. Hotels were great. Tour guide and helper were respectful, helpful and took good care of everyone. Our safety and comfort was always prioritized.
Dale Anderson
Luxury Gold
8 years ago
Our guests’ well-being is our number one concern and it pleases us to learn that this was clearly apparent throughout your journey. Furthermore, we appreciate that going in search of the tigers of Ranthambore was not suited to your preferences. Therefore, we have passed on your suggestion to our Product Development team for their consideration. Nonetheless, we hope that you have some great memories from your time in India.
Our guide Rajeev was extremely helpful and informative. The bus driver VJ was brilliant. I was amazed at his driving skills. We were able to see extra things as we drove from place to place. I really...
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Dale Anderson
Luxury Gold
8 years ago
It pleases us to learn that our Imperial Rajasthan itinerary was everything that you had dreamed of. Furthermore, our experienced coach drivers are there to transport our guests safely to their destination via the best and most scenic routes. So naturally, it makes us happy that you were able to gain a real Insight into your destination, whilst touring in comfort and class. Additionally, we would like to thank you very much for your feedback and we hope to see you return for another Luxury Gold experience again soon.
Product reviews
Date of purchase: 09/10/2017
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Trusted Customer
Feefo Verified
8 years ago
The organization and pre-tour service were excellent.
Dale Anderson
Luxury Gold
8 years ago
We are truly delighted that you enjoyed the organisation of the tour and all of the elements that went into making this experience so rewarding. Furthermore, we hope that you have many wonderful memories from your time in Italy and that these three key points will inspire you to journey with Insight Vacations again soon.
I was told that the group would be 20 people and it turned out to be 38 and I definitely prefer smaller groups. I think you need to rate the difficulty of the trip because this trip was difficult...
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Dale Anderson
Luxury Gold
8 years ago
We are sorry to learn of any miscommunication that you encountered regarding our group sizes and to read that you found walking challenging during the tour. Although, we would like to kindly inform you that information about guest participation and our group sizes can be found on our website and in our brochures. Similarly, a full list of our hotels and their ratings can also be found in this way; however, we regret to find out that the accommodations did not meet your expectations. Therefore, we will certainly check with the hotels to ensure they are up to the high quality that we expect at Insight Vacations. Nonetheless, we are very pleased that you enjoyed your dining experiences throughout the journey and we hope to demonstrate to you our outstanding service once again.
Product reviews
Date of purchase: 08/10/2017
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JM
Judith Meyer
Feefo Verified
8 years ago
What Judith Meyer said about Luxury Gold:
Yes
Date of purchase: 08/10/2017
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GA
George Ayres
Feefo Verified
8 years ago
What George Ayres said about Luxury Gold:
The five stars go to the tour director, our driver and all the tours. they were very well organized and did a wonderful job in making sure we were comfortable and happy all the way. They made our...
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Dale Anderson
Luxury Gold
8 years ago
Our highly skilled team of Travelling Concierges, drivers and local guides, strive to ensure that our guests have the most unforgettable experiences when journeying with Insight Vacations. Hence, having read your feedback it truly makes us happy to learn that their professionalism helped enhance your enjoyment of the tour. Furthermore, as your comfort is one of our utmost priorities we have forwarded your comments about the hotels to our Quality Control team for their inquiry. Nevertheless, we hope that you have taken some lasting moments away from your time in Italy.
Lorenzo, our guide, was extremely knowledgeable about Italian history and all the sites we visited. Our driver, Alessandro, had amazing skills and was extremely courteous, always offering his hand...
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Giorgio – Head of Transport
Luxury Gold
8 years ago
When journeying with Insight Vacations, your friendly Drivers have been hand –picked to transport you smoothly and safety to each location, while you relax and enjoy the scenery along the way. Likewise, you will be introduced to authentic experiences and your Tour Director is there to share their wealth of information and ensure that you have a seamless journey from start to finish. So naturally, it pleases us to learn that you enjoyed the service throughout your journey and we hope that you will join us again soon to discover more exciting destinations in luxury and comfort.
Outstanding! Lorenzo was absolutely great. I don't think he could have done anything to improve the trip.
Dale Anderson
Luxury Gold
8 years ago
Our Luxury Gold itineraries endeavour to create experiences for our guests that are beyond the ordinary. Therefore, we are happy to read that you were impressed with your time spent sightseeing on the Ultimate Italy tour. In addition, we are sorry to learn that you were disappointed with your experiences at the hotels. This is surely not the impression we would like to leave you with and therefore, we will be looking into these points to ensure that the issues you have raised have now been fixed. Furthermore, thank you for your suggestions which we will use to improve our journeys, and we hope to be able to demonstrate our outstanding service to you again in the future.
Product reviews
Date of purchase: 08/10/2017
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JB
Jakobus Barnard
Feefo Verified
8 years ago
What Jakobus Barnard said about Luxury Gold:
The whole tour was great. I will.
Dale Anderson
Luxury Gold
8 years ago
Thank you very much for your feedback. We are very pleased that you had a wonderful experience during your journey through Spain and Portugal. Furthermore, we hope that you will join Insight Vacations and Luxury Gold to explore more exciting destinations again in the future.
Product reviews
Date of purchase: 06/10/2017
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JK
Jane Kipling
Feefo Verified
8 years ago
What Jane Kipling said about Luxury Gold:
It was great! They were always one step ahead of us to make sure each of us were experiencing the best!!
Things always went smooth with the various transitions.
We were always informed about what...
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Dale Anderson
Luxury Gold
8 years ago
Ensuring that our guests get a deeper insight into each destination and a great overall experience are just two of the roles of our dedicated team on the ground. So we are happy to learn that you enjoyed the service throughout your journey. Furthermore, we hope that you will join us again soon for another seamless adventure.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.