I thought the Southern Grace tour would be a nice getaway. It turned out to be right up there with one of the best trips I have ever taken. I have travelled
a lot.
Our tour guide and driver were...
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Dale Anderson
Luxury Gold
8 years ago
We are so pleased to learn about your fantastic time on the Southern Grace, Luxury Gold trip and it makes us very happy to read that this journey stood out as one of the best that you have ever experienced. Furthermore, it’s wonderful to read that your Travelling Concierge and Driver helped to make your trip so enjoyable and we hope to welcome you back for another extraordinary adventure in the future.
It pleases us to learn that you had a seamless experience from start to finish and we are very happy that you enjoyed the service throughout the trip. Nonetheless, we are sorry to read that the pace of this journey was not suited to your preferences and therefore we have forwarded your thoughts to our Operations team for their consideration going forward. That being said; we sincerely hope that you have taken many wonderful memories away from your travels in India.
It saddens us to read that this itinerary did not meet your expectations, as we endeavour to provide the only best experiences for our guests. So your comments will be discussed by our Quality Control and Operations team, to ensure that all aspects of the trip meet the high standards that we expect here, at Insight Vacations. That said; we hope greatly that you have still taken some high points away from your time in India.
The great care taken by our Consierge Robert Campos and the knowledge and friendliness of each local expert just made everything flow smoothly😂
Dale Anderson
Luxury Gold
8 years ago
Our Dedicated team are there to take care of all of the details of the trip and make sure that our guests have the most rewarding experiences. So, it pleases us to read that your Travelling Concierge helped to ensure a seamless journey from start to finish. Furthermore, we regret to read that you were unable to participate in some of the Optional experiences; however, we sincerely hope that you enjoyed taking in all of the sights and locations that you visited.
the tour was organized very well and our tour guide Jackie was extremely friendly, knowledgeable and accommodating. The group ws just the right amount of people. The interesting histories and...
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Jillian - Head of Operations
Luxury Gold
8 years ago
We believe that the Ultimate Italy itinerary is a great way to experience some of the best sights and locations across the country. That is why; it pleases us to read that you enjoyed discovering all of the remarkable destinations throughout your journey. As well, we are delighted to learn that your Travelling Concierge helped to enhance your enjoyment of the trip and we hope that we were able to help you gain a deeper insight into the Italian culture and history.
Jillian - Head of Operations
Product reviews
Date of purchase: 17/09/2017
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Ruth Lerro
Feefo Verified
8 years ago
What Ruth Lerro said about Luxury Gold:
Called them when website was not working. They were helpful.
Dale Anderson
Luxury Gold
8 years ago
While we regret to read that you encountered some difficulties with the website when making your booking; we are delighted to that you were happy with the service provided by our Insight Vacations Experts. Furthermore, we are pleased that you enjoyed your time on the trip and hope that you shared in many wonderful memories with your fellow travelling companions.
Great Itinerary and Roberto , our guide was flawless.
Dale Anderson
Luxury Gold
8 years ago
It pleases us very much to learn that all elements of this experience worked well to provide you with an enjoyable and seamless journey across Peru. Furthermore, we hope that you will join us again in the future to indulge in another of our great Luxury Gold itineraries.
Product reviews
Date of purchase: 20/10/2017
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Patricia Powlesland
Feefo Verified
8 years ago
What Patricia Powlesland said about Luxury Gold:
Loved the hotels and most of the restaurants. Even with some unexpected events, we were given options so that we could do the things that we wanted. The only problem was that on the last night,...
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Dale Anderson
Luxury Gold
8 years ago
We strive to include the very best experiences in our itineraries and ensure enough time at each site to enjoy them fully. That being said; it makes us truly happy to read that you loved the accommodations and cuisine on your trip. Nonetheless, we are sorry to learn that you had to rush from the restaurant to make it to the airport to catch your flight; however, we hope that you have taken many wonderful memories back home with you from your time in Peru.
Yes, the tour guide (Roberto, from Peru) was absolutely excellent in every way. The hotels were great and getting to see all the venues we wanted to see was perfect with no waiting!!!
Dale Anderson
Luxury Gold
8 years ago
Our Luxury Gold itineraries are tailored to provide exceptional travelling experiences for our guests. So, it pleases us to read that you enjoyed the sights incorporated into this trip. Furthermore, your Travelling Concierge will ensure that your journey is seamless and to the high standard that we expect. Therefore, we are delighted to read that Roberto assisted to make your time in South America so memorable.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.