Luxury Gold Reviews

Thank you for travelling with Luxury Gold and for sharing your feedback. We are pleased to hear that you experienced a high standard of service throughout your journey and that the organisation of the tour met your expectations. It is also great to know that the on the Road Team made such a positive impact with their guidance and support. We are glad you enjoyed the hotels, meals and the warm welcome from the Peruvian people, and that the trip was a memorable one overall. Thank you again for your kind comments. We hope to welcome you on another journey in the future.

Thank you for travelling with us and for taking the time to share your feedback. We are very pleased to hear that your Travel Concierge was knowledgeable, personable and well organised, and that you felt well supported throughout the journey, particularly during the time when your husband was unwell. It is also good to know that you were able to enjoy such positive interactions with the local experts, which helped bring the destination to life. We appreciate your comments regarding the pace of the itinerary and understand that a very full schedule can feel tiring at times. Your suggestion of allowing more time to rest in certain locations is helpful and will be shared with the relevant teams for review. It is also pleasing to hear that you enjoyed the accommodation and food, and that the overall experience was fascinating. Thank you again for travelling with us, and we hope to have the opportunity to welcome you on another journey in the future.

Thank you for travelling with us and for sharing such detailed feedback. We are pleased to hear that the tour was well coordinated, with comfortable transport, centrally located hotels, and enjoyable dining experiences throughout. It is also good to know that your Travel Concierge helped orientate you to each new area and supported your overall journey across Honshu. We appreciate your comments regarding the use of local guides in certain destinations and the time allocated in Kyoto. Feedback like this is very valuable and will be taken into consideration as we continue to review our itineraries. It is wonderful to hear that the journey through Japan’s main island, particularly the northern region and your stay at the onsen hotel, were highlights of your trip, especially experiencing the cherry blossoms at their peak there. Thank you again for your feedback and we hope to welcome you on another journey in the future.

Thank you for travelling with us and for taking the time to share your experience. We are very pleased to hear that you felt well looked after from arrival through to departure, and that the seamless coordination and support throughout your journey allowed you to fully relax and enjoy your time. It is also especially meaningful to hear of your continued trust in travelling with Luxury Gold. We are grateful for your kind words about the Travel Concierge. Her knowledge, care and support clearly made a strong impression, and we will be sure to pass on your feedback to her. We also appreciate your comment regarding the dinner selections and understand the importance of offering variety. Your feedback will be shared with our team for consideration. Thank you again for your continued support. We look forward to welcoming you on your next journey.

Thank you for being our guest and travelling with Luxury Gold.

Thank you for travelling with Luxury Gold and for sharing your feedback. We are pleased to hear that you experienced a high standard of service throughout your journey and that your Travel Concierge provided knowledgeable and reliable support. It is also great to know that you found the history, scenery and cultural experiences so engaging. We appreciate your suggestions regarding additional time in Cusco and a second day at Lake Puno. Your feedback is valuable and will be shared with our team as we review and enhance our itineraries. Thank you again for your thoughtful comments. We hope to welcome you on another journey in the future.

Thank you for travelling with Luxury Gold and for taking the time to share your detailed feedback. We regret that your experience did not meet expectations, particularly in relation to the quality of the local guiding and the clarity of the information provided at key cultural and historical sites. We fully appreciate how important knowledgeable and engaging guides are to the overall value of a guided journey, and your comments will be shared with our team for review. We also understand your concerns regarding the number and repetition of sales visits during the itinerary. We recognise that this impacted your experience, and your feedback will be taken into consideration as we assess the balance and suitability of such inclusions. Thank you again for your candid and constructive feedback. We appreciate you bringing these matters to our attention.

Thank you for travelling with Luxury Gold and for taking the time to share your feedback. We are sorry to hear about your concerns regarding the luggage requirements. While we understand you were provided with the guidelines in advance, these are included in the final travel documents issued to all guests. Regrettably, while we communicate these requirements clearly, we are unable to enforce adherence across all guests. We do appreciate that you followed the guidance provided and understand how frustrating it must have felt to see inconsistencies. We are also sorry to learn of your disappointment regarding the itinerary changes, particularly the removal of the stay at Oirase Gorge and the Hoshino Resorts Oirase Keiryu Hotel. We understand how important these inclusions were in your decision to book, and we regret that this change and its communication did not meet expectations. Your feedback will be shared with our team for review. Thank you again for choosing to travel with us. Your comments are valued and help us improve our processes and guest experience.

Thank you for travelling with us and for taking the time to share your feedback. We are very pleased to hear that you had a great trip and that your Travel Concierge made such a positive impact on your experience. It is also good to know that you were able to see so much of Japan during your journey. We appreciate your comments regarding the pace of the itinerary and the limited downtime. We understand the importance of balance while travelling, and your feedback will be shared with our Product Team. We also note your suggestion around offering more menu choices at restaurants, which is valuable insight for future improvements. Thank you again for choosing to travel with us.

Thank you very much for travelling with Luxury Gold again and for your continued loyalty across Insight Vacations, Trafalgar and Luxury Gold. It is greatly appreciated to hear that you consistently trust our experience and reliability, and we are pleased that this journey lived up to those expectations. We are also glad you enjoyed the hotel locations, the surroundings, and the service provided throughout the tour. Your kind recognition of the Travel Concierge is particularly valued. It is wonderful to hear how her knowledge and support helped you engage more deeply with local customs, and that she was always available to assist and answer your questions. We will ensure your comments are shared with her. Thank you once again for your continued support and for taking the time to share your feedback. We look forward to welcoming you on your next journey with us.