Luxury Gold Reviews

Thank you for your fantastic feedback. It's wonderful to hear that your experience on the Spectacular South Africa tour was perfect from start to finish. We are especially pleased to know that you appreciated the accommodation, food, and the politeness and helpfulness of the staff. It’s also great to hear that the on The Road Team enhanced your journey with their knowledge. We’re delighted that your friends were impressed as well.

We are delighted to hear you enjoyed your experience with Majestic Japan. It is wonderful to know that you appreciated the airport transfers, the organised schedule, and the variety of activities. We are also pleased you enjoyed the included meals and the company of your fellow travellers. Thank you for travelling with Luxury Gold.

Thank you very much for travelling with us and for taking the time to share your feedback. We are sincerely sorry to hear that your recent journey did not meet the high expectations you had for a Luxury Gold experience. We fully understand your disappointment regarding the inclusions, dining arrangements and overall sense of value. It is always our aim to provide exceptional quality and comfort, and we regret that certain aspects of your tour, such as the meal options and sightseeing experiences, did not reflect the standard we strive to deliver. Your comments about the tour stops and the lack of included meals have been shared with our Product and Operations teams for review to ensure that improvements can be made. We are, however, pleased to hear that your Coach Driver provided excellent service and did his best to enhance your experience. We will make sure your kind words are passed on to him, as he will appreciate your recognition of his efforts. We truly regret that this journey did not live up to the luxury you expected and deserve. Please know that your feedback is invaluable in helping us improve the experience for future guests. We do hope you might consider travelling with us again so that we may have the opportunity to restore your confidence in our brand.

We appreciate you taking the time to share your positive experience. It's wonderful to hear that you enjoyed the itinerary, especially the visits to the Hiroshima Peace Museum, the Kyoto maiko Kyo-kaiseki luncheon and performance, the Tokyo National Museum, and the Oriase gorge nature walk and Onsen baths. We're also glad you found the food options and hotels to your liking and that you enjoyed travelling by Shinkansen.

Thank you for your wonderful review. We are so pleased to hear that you had such an excellent experience on the Ultimate Italy tour. It sounds like the on The Road Team and the local guides helped create a memorable trip, and we're delighted you enjoyed the accommodations and meals, especially the dinner at the Machiavelli estate. We're glad you found the perfect balance of sightseeing and downtime.

We are delighted to hear you enjoyed your trip, and that the Travel Conceiage and Coach Driver enhanced your experience. It's wonderful to know you found the trip incredible and would consider travelling with us again.

It's wonderful to hear that your experience with Ultimate Italy was so positive. We are thrilled that it exceeded your expectations.

Thank you very much for travelling with us and for taking the time to share your detailed feedback. We are very sorry to learn that your recent journey did not meet your expectations, and we completely understand your disappointment regarding the lack of information provided prior to travel. It is understandable that discovering you were the only two guests on the tour would have affected your experience, particularly as you had anticipated being part of a larger group. We regret that this was not communicated to you in advance, and we appreciate how important it is to be fully informed when making such travel decisions. Your comments regarding the tipping experience have also been noted, and we are sorry for any discomfort or inconvenience this caused. We acknowledge your expectation that gratuities would be included as part of a luxury travel experience and will ensure your feedback is shared with the relevant teams for review. While we are pleased to hear that you enjoyed aspects of the trip itself, we truly regret that the experience as a whole did not reflect the high standards we aim to deliver. Thank you again for bringing these matters to our attention. We value your feedback greatly as it helps us to improve and ensure a better experience for our future guests.

Thank you for your feedback, we are delighted to hear you enjoyed the program and that your Travel Concierge and Coach Driver helped make your trip so smooth. We appreciate you taking the time to share your experience with us.

We appreciate you choosing Luxury Gold, thank you for being our guest.