That's wonderful to hear! We are delighted that you and your family had such an amazing time on your Spirit of Vietnam adventure. It is fantastic that the Travel Concierge enhanced your experience, making it both interesting and enjoyable.
The guide *Personal information removed by Feefo* was excellent. She was professional and her service to her customers was beyond my expectations. She would be a great benefit to Luxury Gold as...
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Kim Devereux
Luxury Gold
6 months ago
We are delighted to hear that you had such a positive experience with the Travel Concierge. It's wonderful that her professionalism and service exceeded your expectations. Thank you for taking the time to share your feedback.
*Personal information removed by Feefo*, the guide in Vietnam was faultless and very knowledgeable. The hotels were great, especially the Sofitel in Cambodia. The organisation was smooth and...
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Kim Devereux
Luxury Gold
6 months ago
Thank you for travelling with us and for taking the time to provide such detailed and thoughtful feedback on your recent journey through Vietnam and Cambodia. We are delighted to hear that you enjoyed many aspects of the trip and truly appreciate your balanced reflections.
We are pleased that the Travel Concierge in Vietnam, made such a positive impression with his knowledge and professionalism, and that you enjoyed the hotels, particularly the Sofitel in Cambodia. It is also wonderful to hear that the Mekong Delta, the river trip through the jungle, the tunnels, and Ha Long Bay were highlights of your experience. We are glad that the itinerary adjustments due to the typhoon helped ensure a smooth and safe journey.
We are, however, sorry to learn that the pace of the tour felt too hectic and that there was limited opportunity for rest and free time. We appreciate your feedback regarding the number of temples visited, the extended stay in Hanoi, and the experiences such as the circus in Siem Reap and the banquets in Ninh Binh. Your comments regarding the balance between sightseeing, cultural experiences, and practical needs are extremely helpful, and we will share them with our local team as we continue to refine future itineraries.
Thank you once again for choosing to travel with us. We hope that despite these challenges, the memorable moments, cultural insights, and exceptional experiences you had will remain with you, and that we may welcome you on another journey in the future.
They strive hard to make your trip fun and interesting. They ask were helpful with traveling arrangements and listened to your concerns.
Product reviews
Kim Devereux
Luxury Gold
6 months ago
We are so pleased to hear that you loved your trip and that you found the itinerary to be very good. It is wonderful that you enjoyed seeing beautiful cities, fascinating artifacts, and knowledgeable Travel Concierge.
Date of purchase: 05/10/2025
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6 months ago
Excellent
Product reviews
Kim Devereux
Luxury Gold
6 months ago
Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed the trip. It's wonderful that you appreciated the scenery, culture, and food. We're glad to know you had a great time with the Travel Concierge and that you would recommend the trip.
Some of the hotels were excellent. The welcome hotel at Jodphur and Fort Rajwada were not great as compared to the other hotels that we stayed in during the trip. We also ate in nice restaurants. ...
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Kim Devereux
Luxury Gold
6 months ago
Thank you for travelling with us and for taking the time to provide detailed feedback on your recent journey through India. We are pleased to hear that you enjoyed several of the hotels, the comfortable coach, and the safari tour in Jodhpur, as well as the chance to explore some local restaurants.
We are, however, sorry to learn that certain aspects of your experience did not meet expectations. Your comments regarding the welcome hotel in Jodhpur, Fort Rajwada, and the high tea in Jaipur are noted, as are your observations about the pace of the itinerary, road conditions, air pollution, and shopping stops. We appreciate your honest reflections on these matters and will share them with our local team to help inform future planning and ensure a better balance between sightseeing, comfort, and rest.
We also apologise for any disruption caused during the trip and will review feedback regarding guide conduct to ensure a more focused and professional experience for our guests.
Thank you once again for sharing your insights. We value your comments and hope that, despite some challenges, you were able to enjoy the unique sights and experiences that India has to offer.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.