Luxury Gold Reviews

Thank you very much for travelling with us and for taking the time to share your feedback. We are very sorry to hear about the issues you experienced at the start of your journey. Not being met at the airport as arranged is certainly disappointing, and we can understand how stressful it must have been to wait for assistance before being able to transfer to the Leela Palace. Please be assured that your comments will be shared with our local team to ensure this does not happen in future. We also appreciate your feedback regarding the tiger safari arrangements. We understand that sharing a larger vehicle limited the viewing opportunities for some guests, and that this did not meet the expectations you rightly hold for a premium experience. Your observations are extremely valuable and will be considered carefully as we review our itinerary and excursion planning. Thank you again for bringing these matters to our attention and for choosing to travel with us. Your feedback is important in helping us improve our services for future guests.

Thank you very much for travelling with us and for sharing such a wonderfully detailed and heartfelt account of your journey. We are truly delighted to hear how much you enjoyed the itinerary and the extraordinary experiences that Rajasthan and the Golden Triangle have to offer. Your descriptions of the palaces, forts, temples and diverse landscapes beautifully capture the magic of this region. It is wonderful to know that the hotels exceeded your expectations, from their luxurious settings to the warm and traditional welcomes you received. Moments such as arriving by private boat and being greeted with flower garlands or rose petals certainly create lasting memories, and we are so pleased these touches added to the enjoyment of your stay. Your reflections on the contrasts of India, from the serene beauty of its monuments to the lively energy of its streets, are greatly appreciated. It is lovely to hear that you embraced these differences with such openness and humour, seeing them as part of the country’s unique charm. We are delighted that the included experiences were such highlights, particularly the sunrise at the Taj Mahal, the tuk-tuk tour in New Delhi, and the unforgettable evening in the dunes. It is also wonderful to hear how much you appreciated the comfort of the coach, the endless supply of bottled water, and the attentive care and commentary from your Travelling Concierge. Above all, your warm words about the people of India are truly touching. Their kindness, smiles and hospitality are often a highlight for our guests, and we are so glad this was one of your lasting impressions. Thank you once again for choosing to travel with us and for sharing such a glowing review. We are thrilled that your holiday was so memorable, and we would be honoured to welcome you on another Luxury Gold journey in the future.

Thank you very much for travelling with us and for taking the time to share your thoughtful reflections. We are delighted to hear that you enjoyed the remarkable sights of Rajasthan and that your visit to the Taj Mahal lived up to your expectations. It is also wonderful to know that, although there was more time on the coach than anticipated, you found the journey comfortable with sufficient breaks. We are pleased that you were happy with the standard of the hotels, especially the three that stood out as exceptional, and that your Travel Concierge provided knowledgeable support and took great care of the group. Your comments on the food are also appreciated. While we are glad you enjoyed the dishes provided, we understand your wish for a more immersive introduction to Indian cuisine, and your feedback will be shared as we continue refining the dining experience on this itinerary. It is lovely to hear how warmly you connected with the people and culture of India, and that their friendliness made such a positive impression. We are also delighted that the door-to-door service added comfort and ease to both the start and end of your journey, particularly after such long travel days. Thank you once again for choosing to travel with us and for sharing your detailed feedback. We hope to have the pleasure of welcoming you on another journey in the future.

Thank you very much for travelling with us and for sharing your reflections. We are delighted to hear that, overall, you had a very nice experience and enjoyed your journey through Japan. We appreciate you noting the aspects that future guests may wish to be aware of. Tipping practices can vary, and your comments about the limousines, coach drivers and Tour Guide are helpful. We are also grateful for your observations regarding the fast-paced nature of the itinerary and the frequent hotel changes. Japan’s Luxury Gold journeys do cover a number of regions, and your experience of living largely out of your suitcase is completely understandable. Your mention of the more traditional stays in the Aomori and Sendai areas is also valuable. These authentic experiences, including local-style bathing, can be a cultural highlight for some guests and a surprise for others, so your insight is appreciated. Thank you again for taking the time to share your thoughts and for travelling with us. We are pleased that, despite the pace, you embraced the adventure, made friends and enjoyed the spirit of the journey. We hope to have the pleasure of welcoming you on another tour in the future.

Thank you for contacting our Guest Relations Department. They have received your concerns and are reviewing the matters you have brought to our attention. A team member will contact you to address your concerns in due course.

Thank you very much for travelling with us and for sharing such warm and positive feedback. We are delighted to hear that you had a wonderful time on your journey and that the Travel Concierge helped make your experience so enjoyable. It is always encouraging to know when a Travel Concierge’s enthusiasm and professionalism shine through. We are also pleased that you felt well supported during the unexpected disruption caused by the typhoon. Our teams work hard to respond quickly and thoughtfully in situations like these, so it is truly heartening to hear that the changes felt seamless and still allowed you to enjoy an itinerary that was both engaging and memorable. Your kind recommendation means a great deal to us, and we are grateful that you took the time to share it. We would be honoured to welcome you on another Luxury Gold journey in the future.

Thank you very much for travelling with us and for taking the time to share your thoughtful feedback. We are delighted to hear how much you enjoyed your journey and that the Travel Concierge made such a meaningful and memorable impact on your experience. It is wonderful to know that his kindness, professionalism and dedication stood out throughout your time together. We are truly sorry to learn that the behaviour of another guest affected the atmosphere of the tour. We greatly appreciate your acknowledgement of how admirably the Travel Concierge handled such a challenging situation. His calm, considerate and professional approach is a reflection of the high standards we strive to uphold, and we will be sure to share your kind words with him. We are also pleased that you felt well supported during the adjustments to the itinerary following the severe typhoon. The safety and comfort of our guests are always our highest priorities, and it is reassuring to know that you felt well cared for during this unexpected event. Thank you once again for your generous feedback and for choosing to travel with us. We would be honoured to welcome you on another Luxury Gold journey in the future, and we will be delighted to pass on your warm wishes to Travel Concierge.

Thank you for your feedback. We are delighted to hear you had such a wonderful experience. We appreciate you taking the time to share your positive comments.

Thank you very much for travelling with us and for sharing your thoughtful feedback. We are delighted to hear that you had such a memorable experience and that the Travel Concierge made such a positive impression. It is wonderful to know that her professionalism, calm manner, organisation and sense of humour contributed so greatly to your journey. We will be sure to pass on your kind words, which I am certain she will greatly appreciate. We are also pleased that you enjoyed the hotels, meals and the opportunity to learn more about Japanese history and culture. It is always rewarding to know that these elements enhanced your overall experience. At the same time, we understand your comments about some activities feeling a little rushed. Balancing the itinerary within the constraints of traffic and opening times can be challenging, but your suggestion about allowing more flexibility or offering a choice of activities is very valuable. Feedback like yours helps us consider ways to refine the programme and better accommodate the interests and pace of our guests. Thank you once again for choosing to travel with us and for your generous comments. We truly appreciate your balanced perspective and hope we may have the pleasure of welcoming you on another journey in the future.

We are so pleased to hear that you had such a fantastic experience on the Ultimate Italy tour. It's wonderful to know that you enjoyed the carefully planned details and the accommodations. We're also delighted that you appreciated your Travel Director. Thank you for your kind recommendation.