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Luxo Living Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

HH

Halimeh Hessami

5 years ago

What Halimeh Hessami said about Luxo Living:

Delivery was fast and great product, was pretty easy to assemble, we are happy with the quality as well. All in all we love it.

Luxo Living Customer Service

Luxo Living

5 years ago

Thank you for your 5 Star Rating and awesome feedback. We look forward to having you shop with Luxo Living again.

Product reviews

Date of purchase: 21/07/2020

1

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David Iliff

Melbourne

5 years ago

What David Iliff said about Luxo Living:

Horrible customer service, dubious build quality on the bed frame.

They advertised the bed as having 'solid wood slats', turns out they are very flimsy curved slats that bend a lot and cause our mattress to sag more than we'd like. Also, the frame did not assemble...

Luxo Living Customer Service

Luxo Living

5 years ago

Thank you for your feedback. We are very sorry to hear that you are unhappy with your product I will have a support representative contact you to discuss the issue. We are extremely sorry that this has happened to you, it was unintentional and you are covered by warranty to resolve these matters. We will be in touch with you shortly.Kind Regards, Luxo Living Team

Product reviews

Date of purchase: 23/07/2020

0

Trusted Customer

5 years ago

Excellent service. From ordering to delivery.

Great ordering process. Very happy with my bed head. Exactly as the product description. Great value.

Luxo Living Customer Service

Luxo Living

5 years ago

Thank you for your 5 Star Rating and awesome feedback. We look forward to having you shop with Luxo Living again.

Product reviews

Date of purchase: 08/07/2020

1

Trusted Customer

5 years ago

Top quality product and speedy delivery

Luxo Living Customer Service

Luxo Living

5 years ago

Thank you for your 5 Star Rating and awesome feedback. We look forward to having you shop with Luxo Living again.

Product reviews

Date of purchase: 21/07/2020

1

Trusted Customer

5 years ago

Top quality product and speedy delivery

Product reviews

Date of purchase: 21/07/2020

1

Trusted Customer

5 years ago

Teepee kids bed is beautiful and arrived quickly

Teepee kids bed is beautiful and arrived quickly. Will buy from them again

Luxo Living Customer Service

Luxo Living

5 years ago

Thank you for your 5 Star Rating and awesome feedback. We look forward to having you shop with Luxo Living again.

Product reviews

Date of purchase: 23/07/2020

0

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Louise Taresch

Heathcote Junction , Melbourne Vic

5 years ago

What Louise Taresch said about Luxo Living:

Impossible to follow instructions. Product missing parts.Do not buy.

Yes , only supply and send products that can physically be put together. This products parts and instructions do not match up. I requested assistance and no one has contacted me. I’m very unhappy.

Luxo Living Customer Service

Luxo Living

5 years ago

We are extremely sorry that you received your bed with missing pieces. Your support Case worker will be in touch with you as soon as possible to provide you with an ETA on those missing parts. We are extremely sorry that this has happened to you, it was unintentional and you are covered by warranty to resolve these matters. We will be in touch with you shortly.

Product reviews

Date of purchase: 21/07/2020

0

MW

Michael Wolf

5 years ago

What Michael Wolf said about Luxo Living:

Will be back

Very good customer service. Professional and polite

Luxo Living Customer Service

Luxo Living

5 years ago

Thank you for your 5 Star Rating and awesome feedback. We look forward to having you shop with Luxo Living ag

Product reviews

Date of purchase: 23/07/2020

0

Luxo Living Reviews

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Zareen 2 Drawer Bedside Table - NaturalMore reviews of this product (2)View product websiteTerrible quality, faulty, missing screws, melted wood under the legs. Unfortunately they can’t even be used.

Luxo Kyron King Upholstered Headboard - GreyMore reviews of this product (5)View product websiteLove the fabric and quality.

Corinna 1500TC Cotton Rich Bed Sheet Set - King BlackMore reviews of this product (1)View product websiteGreat customer service and great communication

Luxo 1000TC Soft Bed Sheet Set - King Light GreyMore reviews of this product (6)View product websiteTop quality product and speedy delivery

1000TC Ultra-Soft Bed Sheet Set - King BlueMore reviews of this product (2)View product websiteTop quality product and speedy delivery

Evelyn Velvet Sofa Accent Chair - LilacMore reviews of this product (2)View product websiteTop quality product and speedy delivery

Marily 160 x 230cm Crossroad Print Modern Floor RugMore reviews of this product (2)View product websiteTop quality product and speedy delivery

Earl 2pc Wood Veneer Nesting Coffee Table with Black LegsMore reviews of this product (1)View product websiteTop quality product and speedy delivery

Cleon PU Leather Bed with Storage Drawers King - BlackMore reviews of this product (2)View product websiteFantastic service and communication

Helena Teepee Pine Timber Single Bed For Kids - NaturalMore reviews of this product (4)View product websiteGreat product, easy to assemble and arrived quickly

Zareen 2 Drawer Bedside Table - NaturalMore reviews of this product (2)View product websiteSame as above, Instruction for assembly unreadable. Missing Parts

Phoebe 33cm Firm Euro Top Latex Mattress - QueenMore reviews of this product (2)View product websiteFirm mattress. Easy to unpack

Martina Fabric Bed with Storage Drawers Queen-Dark GreyMore reviews of this product (6)View product websiteFlat pack, assembly is easy

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