Good morning,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
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Philip Lilleyman
Feefo Verified
2 years ago
What Philip Lilleyman said about Lumon:
A first class service well to be recommended!
A friendly and helpful service that I cannot fault. I will certainly use their service again and recommend it to anyone in a similar position to me. Excellent!!
Sharan Dhillon
Lumon
2 years ago
Good morning Philip,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
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Peter Davies
Feefo Verified
2 years ago
What Peter Davies said about Lumon:
Fast & efficient service. Well done.
Sharan Dhillon
Lumon
2 years ago
Good morning Peter,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
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Timothy Platten
Feefo Verified
2 years ago
What Timothy Platten said about Lumon:
platten
Impressed with personal contact
Sharan Dhillon
Lumon
2 years ago
Good morning Timothy,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
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Nicholas Sharp
Feefo Verified
2 years ago
What Nicholas Sharp said about Lumon:
Competitive rate and prompt service
Fast Service and a competitive rate. Staff were friendly and helpful.
Sharan Dhillon
Lumon
2 years ago
Good morning Nicholas,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
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CM
Craig Munday
Feefo Verified
South West London
2 years ago
What Craig Munday said about Lumon:
A great company to work with speedy and accurate and good value for money
They were knowledgeable, informative and most of all patient when dealing with delays beyond my confrol
Sharan Dhillon
Lumon
2 years ago
Good morning Craig,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
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David Sontag
Feefo Verified
2 years ago
What David Sontag said about Lumon:
Yes I'd recommend them
Sharan Dhillon
Lumon
2 years ago
Good morning David,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
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Trusted Customer
Feefo Verified
2 years ago
Good Service
The Rate was ok and the transfer was done quickly
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us such a wonderful review. We really do appreciate your kind words and feedback.
We are thrilled to see you have found the rates offered to be up to your expectations. Here at Lumon we not only aim to provide the best service we can to all of our clients, but we also aim to provide the best rates we can achieve. I am so glad to see the team have managed to meet these aims for you.
Thank you for choosing Lumon!
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Christopher Rodgers
Feefo Verified
Derby
2 years ago
What Christopher Rodgers said about Lumon:
hassle free, pleasant interaction with your staff.
Sharan Dhillon
Lumon
2 years ago
Good morning Christopher,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
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David Turner
Feefo Verified
2 years ago
What David Turner said about Lumon:
Kept me waiting for 4 days
Euros were transferred from French notaire on Monday but “had not arrived” when I rang Lumon on Tuesday. Kept waiting until another call on Thursday when a search back through the “unallocated funds”...
Read more
Sharan Dhillon
Lumon
2 years ago
Good morning David,
We're truly sorry to hear about your recent experience with our teams. Your feedback is essential to us, and we take your concerns very seriously. We would like to extend our sincerest apologies for any inconvenience you may have faced.
We are committed to improving our services and ensuring a better experience for all our customers. Your comments will help us in this endeavour.
Here at Lumon we are committed to ensuring our clients have a smooth and stress free journey with us and I am incredibly sorry to see the team has not met this for you on this occasion. I will be looking into this further.
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.
