Customer for several years. Easy to use, speedy resolutions. Would highly recommend.
Sharan Dhillon
Lumon
2 years ago
Good morning Terence,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
0
Share
AP
Alan Pomeroy
Feefo Verified
2 years ago
What Alan Pomeroy said about Lumon:
Prompt, friendly, professional.
Angel
Lumon
2 years ago
Dear Alan,
Thank you for taking the time to leave us a review, we really appreciate it.
We are delighted to see that you had such a good experience with us and we look forward to serve you again in the future.
Many thanks
Ángel
0
Share
MD
Madelaine Daley
Feefo Verified
2 years ago
What Madelaine Daley said about Lumon:
The best thing about them is my account manager Rumon
Angel
Lumon
2 years ago
Good morning Madeleine,
Many thanks for taking the time to leave us a review. We are delighted to hear that you had such a good experience with Rumon. If there is anything we can do to make your next transaction with us a 5* experience, please do not hesitate to let us know. You can send any comments or feedback to onlinesupport@lumonpay.com
Many thanks
Ángel
0
Share
Trusted Customer
Feefo Verified
2 years ago
Brilliant. very easy and very helpful staff
Angel
Lumon
2 years ago
Dear Customer,
Thank you for taking the time to leave us a review, we really appreciate it.
We are delighted to see that you had such a good experience with us and we look forward to serve you again in the future.
Many thanks
Ángel
0
Share
MA
Marian
Feefo Verified
Chester
2 years ago
What Marian said about Lumon:
Highly recommended. A safe pair of hands. Friendly, professional staff.
Excellent communication throughout. Lovely, helpful, friendly, informative staff. Speedy transaction. I have never done this sort of thing before and found it rather daunting. I was worried that our...
Read more
Sharan Dhillon
Lumon
2 years ago
Good morning Janette,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
0
Share
Trusted Customer
Feefo Verified
2 years ago
Professional. Personal. Quick.
Very professional. On hand every step of the way. Exceptional personal contact. Ensured no delays in transferring house sale proceeds from France to US. In my NY account within 24 hours.
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
0
Share
JM
Jacqueline Mitchell
Feefo Verified
France
2 years ago
What Jacqueline Mitchell said about Lumon:
Very helpful team. Chris Doane is really affable, and knowledgeable.
I was very worried about transferring funds. They took time to explain the process.
Sharan Dhillon
Lumon
2 years ago
Good morning Jacqueline,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
0
Share
PH
Peter Horton
Feefo Verified
2 years ago
What Peter Horton said about Lumon:
friendly and very efficient Service
Angel
Lumon
2 years ago
Dear Peter,
Thank you for taking the time to leave us a review, we really appreciate it.
We are delighted to see that you had such a good experience with us and we look forward to serve you again in the future.
Many thanks
Ángel
0
Share
AS
Allison Shore
Feefo Verified
2 years ago
What Allison Shore said about Lumon:
It was a little confusing to set this up but after some toing and froing with the help of the team the transaction was arranged and has arrived safely
Angel
Lumon
2 years ago
Dear Allison,
We appreciate your feedback, and we're sorry to learn about your recent experience. Your satisfaction is our top priority, and we take your comments seriously. Rest assured that we are actively working on improving our portal and the issues you've raised will be addressed. We value your input as it helps us grow and serve you better.
If you'd like to discuss your concerns further or have any additional comments, please don't hesitate to get in touch with us at onlinesupport@lumonpay.com
Thank you for choosing Lumon, and we hope to have the opportunity to serve you better in the future.
Sincerely,
Ángel
0
Share
Trusted Customer
Feefo Verified
2 years ago
Professional service from start to finish .No drama or stress straight forward transactions. Highly recommend .
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.
