What Nicholas Anthony Miles Cave said about Lumon:
Good, but a bit more consideration-it's our livelihood you're dealing with!
It would have been nice to have been told that my account manager had changed - having been with the previous one for over 10 years! The fact that we are still with you says it is pretty good.
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us a review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. We do apologise for the lack of communication about the account manager change. We are delighted to see despite this hiccup you are still with us.
Thank you for your kind words and thank you for choosing Lumon!
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Simon Chalker
Feefo Verified
2 years ago
What Simon Chalker said about Lumon:
Excellent service
Really good, helpful and always explained what was happening
Sharan Dhillon
Lumon
2 years ago
Good morning Simon,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
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Robert Rainey
Feefo Verified
2 years ago
What Robert Rainey said about Lumon:
Speedy and efficient service.
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
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Trusted Customer
Feefo Verified
2 years ago
Efficient
They did what they said they'd do.
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
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Alan Michael Smethurst
Feefo Verified
2 years ago
What Alan Michael Smethurst said about Lumon:
Quick and easy transaction with confidence.
Trouble free - one phone call - done.
Sharan Dhillon
Lumon
2 years ago
Good morning Alan,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
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Trusted Customer
Feefo Verified
2 years ago
good experience
professional, spoke in a language i understood, friendly, quick and understanding
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
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Trusted Customer
Feefo Verified
2 years ago
Negotiation and processing were well executed.
Very well executed throughout. Met my needs effectively with expected results.
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Please let us know if there is anything we can do to earn that final star from you.
Thank you for your kind words and thank you for choosing Lumon!
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David Osborne
Feefo Verified
Suffolk
2 years ago
What David Osborne said about Lumon:
Excellent same day transfer service
Have used Lumon many times and always found them very friendly, offering excellent service, fair exchange rates and a same day delivery service.
Sharan Dhillon
Lumon
2 years ago
Good morning David,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
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Keith Payne
Feefo Verified
2 years ago
What Keith Payne said about Lumon:
It is a polite, straightforward and easy service to use.
Sharan Dhillon
Lumon
2 years ago
Good morning Keith,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
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CW
Carl Walker
Feefo Verified
2 years ago
What Carl Walker said about Lumon:
Quick and efficient service
Sharan Dhillon
Lumon
2 years ago
Good morning Carl,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.
