Excellent service, kept us informed all the way through to process.
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Robert Lawrence
Feefo Verified
3 years ago
What Robert Lawrence said about Lumon:
Very happy
Happy thanks
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David Johnson
Feefo Verified
3 years ago
What David Johnson said about Lumon:
Disappointing monies was sent a day late - a very unhappy customer!
Have used lumon before and both times they have not paid our transfer into our account until the end of the following day despite telling them that it was urgent - Other companies pay it in the same...
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Lumon Marketing Team
Lumon
3 years ago
Dear David,
Thank you for taking the time to provide your feedback.
We're very sorry to hear that were disappointed with your experience with Lumon.
While we always aim to give the best possible service to all of our customers, we understand your frustration in this situation. We’re sorry we weren’t able to deliver an exceptional experience for you on this occasion.
We’re If you would like to speak to us and discuss your points in more detail, please feel free to call +44 (0)203 384 7280.
Kind regards,
The Lumon Team
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Maurizio Falcone
Feefo Verified
3 years ago
What Maurizio Falcone said about Lumon:
Would recommend .
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Trusted Customer
Feefo Verified
3 years ago
Fast, efficient, good personal communication and clear charges and process.
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GC
George Cubiss
Feefo Verified
3 years ago
What George Cubiss said about Lumon:
Very efficient, good exchange rate and will continue to use their services.
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Trusted Customer
Feefo Verified
3 years ago
Excellent and reliable service ,
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MT
Marian Townsend
Feefo Verified
3 years ago
What Marian Townsend said about Lumon:
No messing, job done, every time.
All ok with the set-up and when I needed them to contact me they were very prompt, they are always polite and businesslike.
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Michael Broad
Feefo Verified
3 years ago
What Michael Broad said about Lumon:
An excellent service from start to finish. I have used Lumon’s service for several years now and have always been able to trade securely and be offered a competitive rate.
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.
