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Low Cost Sunshine Reviews | Customer Service Reviews for https://www.feefo.com/reviews/low-cost-sunshine | Feefo

Displaying all 1,976 reviews

Trusted Customer

11 years ago

Date of purchase: 19/06/2013

Excellent service, very helpful, good advice.

Low Cost Sunshine

11 years ago

Thank you for your comments, its a crucial part of our business to offer good customer service and encourage repeat business. Hope we can help you again in the future. Joanna Chisholm Customer Services Manager Joanna@lowcostsunshine.co.uk

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Trusted Customer

11 years ago

Date of purchase: 31/07/2013

Your service was exemplary but you need to know that Al Diwan is not a…

Your service was exemplary but you need to know that Al Diwan is not a 3 star hotel. I would rate it as 1 star. The staff were excellent but are struggling under difficult conditions. If you continue...

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Low Cost Sunshine

11 years ago

Thank you for your feed back and we are pleased that you were happy with our service. Unfortunately we have no control over how the Tour Operators rate the accommodations, however we will take your notes on board. It may be an idea to post a comment on Trip Advisor regarding your opinion on the hotel as this website is to evaluate our service rather than that of the actual holiday. Many thanks again though, duly noted!! Joanna Chisholm Customer Services Manager Joanna@lowcostsunshine.co.uk

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Trusted Customer

11 years ago

Date of purchase: 01/08/2013

Been using these guys for the last few years, great prices and service above and…

Been using these guys for the last few years, great prices and service above and beyond the norm online

Low Cost Sunshine

11 years ago

Thank you for those amazing comments, we are so grateful that you continue to use our company as repeat business is crucial in today's climate. Looking forward to helping you again soon! Joanna Chisholm Customer Services Manager Joanna@lowcostsunshine.co.uk

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Trusted Customer

11 years ago

Date of purchase: 05/08/2013

Have been to this resort a number of times with another tour operator, but found…

Have been to this resort a number of times with another tour operator, but found your prices very competitive so will use you again.

Low Cost Sunshine

11 years ago

We would like to thank you for your feedback, we do aim to be competitive and have teams sourcing great deals daily. Looking forward to helping you again in the future. Joanna Chisholm Customer Services Manager Joanna@lowcostsunshine.co.uk

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Trusted Customer

11 years ago

Date of purchase: 21/07/2013

The only info missing re my holiday was that we would have to wait for…

The only info missing re my holiday was that we would have to wait for other flights to arrive before the transfer to the accommodation would leave the airport. This ended up being an hour and half...

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Low Cost Sunshine

11 years ago

Thank you for your feedback, and we are sorry to read that you had a long wait for the transfer. We have not heard of this being an issue before? If you wish to make a formal complain regarding this matter, we will gladly help you though this process. If so, please email me directly and I will certainly forward onto the correct departments for you. Joanna Chisholm Customer Services Manager Joanna@lowcostsunshine.co.uk

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Trusted Customer

11 years ago

Date of purchase: 01/09/2013

Very easy to book, everything went very smoothly, would definitely use again.

Low Cost Sunshine

11 years ago

Amazing comments, thank you!! Save our number for next time and we will be happy to help you again!! Joanna Chisholm Customer Services Manager Joanna@lowcostsunshine.co.uk

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About Low Cost Sunshine

We are members of ABTA, ABTA number K2931 We are also agents for ATOL protected operators. The above applies to the services offered by Hello Sunshine and does not apply to any services supplied by tour operators or any other company unless otherwise stated. Hello Sunshine was formed in 2005 and specialises in providing good value, quality holidays alongside excellent customer service. Our independence from tour operators means you can trust us to offer an extensive range of travel opportunities. The Low Cost Sunshine brand was developed in March 2008 as a trading name of Hello Sunshine which is a division of Hays Travel Ltd, the Low Cost Sunshine brand provides Cheap Holidays, City Breaks, Flights, Ski Holidays and Cheap Hotels.

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01915235463

Byron House, Hall Dene Way, Seaham Grange Industrial Estate, Seaham, County Durham, Seaham,, SR7 0PY, United Kingdom

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