LoveCrafts Reviews

Hello, Thank you for your feedback. We’re sorry for any disappointment this caused. Our standard delivery takes up to 7 working days, Monday to Friday, excluding holidays, and I can see that your package was delivered on the 5th working day, which was within the expected delivery timeframe. However, we understand your frustration and appreciate that you were expecting your delivery to arrive sooner. We’re also sorry that it took longer than expected to hear back from our Customer Service team. We’re currently receiving a high volume of queries, and we really appreciate your patience and understanding while we work through them. If you have any further questions, please don’t hesitate to get in touch. Best wishes, Julie and the LoveCrafts Team

Hello, Thank you for your feedback! We’re glad to hear you were happy with the products and that your order arrived as expected. We do offer Amazon as a delivery option as it can provide some benefits, including reliable tracking and fast delivery. We understand, though, that customers may have different preferences when it comes to shipping, and we’ll certainly take your comment on board as we continue to review our delivery experience. If you have any other questions or feedback, please don’t hesitate to let us know. Best wishes, Julie and the LoveCrafts Team

Hello, Thank you for your feedback. I can see that your package was shipped on time, and the delay occurred with our shipping partner. I’m sorry that you weren’t notified about the delay, and I understand how helpful that update would have been. We’ll certainly take your comments on board and look at how we can improve our communication around delivery delays in the future. Best wishes, Julie and the LoveCrafts Team