Hello, Thanks for providing us with your feedback. I'm very sorry you were disappointed with your order! You may return any unused yarn to us for a refund if you wish. More information on our returns policy may be found on our site here: https://help.lovecrafts.com/hc/en-gb/articles/360001574987-What-is-your-returns-policy-if-I-changed-my-mind- If you have any questions, please reach out to us at info@lovecrafts.com We're happy to help! Best wishes, Brianna and the LoveCrafts Team