Hello,
Thank you so much for sharing your thoughts with us! I'm really sorry to hear that the yarn didn't quite meet your expectations.
Just a little note: the weight of yarn can sometimes vary even among those in the same category, but it should generally stay within the standard range. I see that you've already returned the yarn, and we've processed your refund. Unfortunately, this means we can't look into this matter any further. If you have any questions about future orders, please feel free to reach out to us at info@lovecrafts.com. We would absolutely love to help you!
Best wishes,
Julie and the LoveCrafts Team