Thank you for your feedback! We're so glad you love the Knitter’s Pride Mindful Collection—it's such a well-thought-out set, and we’re happy to hear you’re enjoying it.
Regarding our order cancellation policy, our system processes orders automatically to ensure quick shipping, which is why we’re unable to cancel once an order has been placed. To help with this, we have a review page at checkout so customers can double-check their order details before finalizing.
As for duty fees, we do not charge tax on our website, but local customs may apply taxes or duties upon entry into your country. Unfortunately, we have no control over these charges and cannot predict their amount. We do provide a notice about this on our
Delivery page. I’m sorry for any frustration this caused, and if you have any further questions, please don’t hesitate to reach out!
Best wishes,
Julie and the LoveCrafts Team
