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King Cole Autumn Chunky

2.3
/5

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ratings

over the past year

3 out of 10 reviews
Time:
Past year
Trusted Customer
5 months ago
King Cole Autumn Chunky
Several knots in each ball and sometimes the colours varied on each side of the join. The wool was inclined to split and it was unevenly wound in places.
JR
Joan Robinson
5 months ago
King Cole Autumn Chunky
Very disapointed with this yarn. Not only was it dreadful to knit with...it kept breaking...one ball already had five knots in.
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Kate
LoveCrafts
5 months ago
Hello Joan,

Thank you for your feedback and the photo. We're sorry you are dissatisfied with the yarn you purchased.
We will contact you via email to sort this out for you. Please accept our apologies.

Best wishes,
Kate K and the LoveCrafts Team
Trusted Customer
6 months ago
King Cole Autumn Chunky
Too acrylic for my taste, bit floppy to knit with. But very soft and cuddly for anyone allergic to wool. Rather a lot of joins in each ball.
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Elizabeth Essien
LoveCrafts
6 months ago
Hello, thanks for your feedback. I'm very sorry that you found a knot in your yarn and that it did not meet your expectations. The mills we work with really try to minimise knots from happening, but the industry standard allows for a tolerance of up to 3 knots per ball as knots are a direct result of new threads being joined together during spinning. Here is a link that has more information. However, if you find more than this in one ball, or if you find joins in more than one ball in this shade in your purchase, please reach out to us at info@lovecrafts.com so we can investigate this issue for you. If you prefer to return the unused balls for a refund, you may do so within 30 days of delivery. More information can be found here. Best wishes, Elizabeth and the LoveCrafts Team
UN
6 months ago
Thanks, have altered my review to mention your offer, but will keep the wool as subsequent balls have had no joins, they all seemed to be in the first one.
About LoveCrafts
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About LoveCrafts

Visit LoveCrafts.com and you’ll see a world designed for makers. We’re dedicated to creating a place where makers’ projects are celebrated, advice is shared and it’s easy to buy supplies for your selected craft.