Hello, thanks for your feedback. I'm very sorry that you found a knot in your yarn and that it did not meet your expectations. The mills we work with really try to minimise knots from happening, but the industry standard allows for a tolerance of up to 3 knots per ball as knots are a direct result of new threads being joined together during spinning. Here is a
link that has more information. However, if you find more than this in one ball, or if you find joins in more than one ball in this shade in your purchase, please reach out to us at info@lovecrafts.com so we can investigate this issue for you. If you prefer to return the unused balls for a refund, you may do so within 30 days of delivery. More information can be found here. Best wishes, Elizabeth and the LoveCrafts Team