Logo Car Mats is no longer an active Feefo customer
Displaying all 904 reviews
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Trusted Customer
6 years ago
What Trusted Customer said about Logo Car Mats:
Excellent service quality mats and true fittihg to my jaguar well done guys !!!! (MrHenefer) thanks
Date of purchase: 18/05/2019
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Trusted Customer
6 years ago
Great quality car mats. Would buy again and recommend to a friend.
Date of purchase: 24/04/2019
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Trusted Customer
6 years ago
What Trusted Customer said about Logo Car Mats:
Poor shape!
Logo Car Mats
Logo Car Mats
6 years ago
Exact same shape as OEM Focus Mk3 RS mats.
Sold around 400+ sets without a single issue, so buyer has either purchased the wrong set or is fitting them incorrectly.
Either way, we did not receive a single email from the buyer advising that there was an issue, so how are we supposed to resolve any problems? We do need to be informed for us to do anything to help.
Took a while to arrive when I questioned this they were very rude and when I questioned the quality of the matts I have so far been ignored. I'd like it to be taken further
Logo Car Mats
Logo Car Mats
6 years ago
"Took a while to arrive"
Having checked this, the mats were dispatched within 3 working days, as advertised, and delivered the day after dispatch despite the buyer only selecting 48 hour delivery (so 1 day ahead of schedule).
All initial emails were answered swiftly, and in a courteous manner. I am not sure why the buyer has suggested we were rude, but the correspondence clearly shows we were not.
The buyer then began to request compensation for an item which they had admittedly damaged themselves. However, we obviously cannot reimburse buyers for items that have not been returned to us, and that they have damaged themselves, thus rendering them unfit for re-sale.
Product reviews
Date of purchase: 22/04/2019
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Trusted Customer
6 years ago
Good product and communication Quick delivery time . Will definitely recommend
Logo Car Mats
Logo Car Mats
6 years ago
Thanks you for your review, I'm glad you are pleased with the mats.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
