I've scored low as the packaging had Vaginal Moisturising Gel clearly visible under my name and address for all to see. More discretion required so I won't be purchasing again
Katherine
Live Better With Menopause
5 years ago
Thanks for your review. We are so sorry for the disappointment caused, this shouldn't have happened. Please be assured this will be internally investigated so this doesn't happen again.
No communication regarding dispatch of order despite the promised delivery date passing. No response after contacting sales team after being promised a call back twice.
Katherine
Live Better With Menopause
5 years ago
Thanks for your feedback. We are so sorry for any delay in receiving your order, we are investigating this with our warehouse right away and will have this despatched ASAP if it hasn't already gone. Your order will be updated to our 24hr service to help ensure it arrives ASAP.
Servizio efficiente, dieci giorni tra ordine e arrivo del prodotto. Do 4 stelle perché non hanno risposto a una mia richiesta di tracking del pacco, che però è arrivato di lì a poco.
Wonderful product. After reading reviews I ordered Yes oil base and Yes water base and use together. Happy with results. Will keep in stock for my personal use.
Thanks for the review! We are sorry to hear this didn't work for you. There are lots of other items that we have that might suit your needs better. Please do not hesitate to get in touch if you need any advice.
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Sanja Konjarevic
5 years ago
Date of purchase: 06/12/2019
What Sanja Konjarevic said about Live Better With Menopause:
Excellent supper fast service. Additional thank you email for using the service is brilliant.
Katherine
Live Better With Menopause
5 years ago
Thank you for the review. We are so happy you are pleased with the service. If you ever need anything in the future please do not hesitate to get in touch. We are here to help. :)
I ordered and paid for my item over two weeks ago and I still haven’t received it. Admittedly it is the courier at fault but I think you should consider which courier you use. I will not be ordering...
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Katherine
Live Better With Menopause
5 years ago
Thanks for your feedback. We are so sorry for the disappointment caused by the courier. Unfortunately there are often delays at this time of year due to the impact of Black Friday on all couriers. We will pass your comments on for internal review. Thank you again for taking the time to feedback your experience with us.
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Pam Powell
5 years ago
Date of purchase: 18/11/2019
What Pam Powell said about Live Better With Menopause:
Not returning phone calls and multiple attempts to get the products I ordered delivered. The people I spoke to on the phone were polite and pleasant but it took 8 weeks and at least 5 phone calls to...
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Katherine
Live Better With Menopause
5 years ago
Thanks for your feedback. We are so sorry it took so long to get this resolved for you, and for you to receive your goods. We are glad this was eventually sorted for you. If you need anything in the future please do not hesitate to contact us.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.